Job Description
This is a Supervisory position that is responsible for developing and executing our concessions plans to ensure we are operating and serving the guests at our events the highest quality food and beverage experience.
The ideal candidate for this position will have a strong sense of team and service culture. They will need to be coachable and have the ability to learn new skills with limited training. They will need to be levelheaded under pressure and be able to respond quickly and confidently to situations that arise that hinder our sales operations. The ability to work independently and as part of a team is critical. The leadership style that is desired is one that is kind but firm, honest, and leads by example, showing the way things need to be done not always telling. This person needs to have a flexible schedule that can work with the events and have reliable transportation to ensure arrival before employees are on site.
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Job Responsibilities
Leadership:
- Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team SAFE briefings. Ensure safety and sanitation standards in all operations.
Client Relationship:
- Maintain effective client and guest rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent guest service using Aramark's standard service model.
Financial Performance:
- Maintaining our service standards to help maximize revenue. Adopt all Aramark processes and systems, understand performance metrics, data, and inventory needs.
Productivity:
- Create value through efficient operations, appropriate cost controls, and waste management. Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives. Ensure entire team is trained and able to execute. Supervise team regarding production, quality and control.
Compliance:
- Maintain a safe and healthy environment for clients, guests and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour. Manage the Marko SAFE briefs, observations, and checks
Additional Responsibilities:
- Supervise operational cleaning and set up teams. Able to give clear direction, follow up on assigned tasks, and report back to management any issues.
- Handle end of event paperwork. Route assigned paperwork to assigned manager.
- Maintain effective working relationships with the other Supervisors and Managers to provide a unified experience for our team and the guests of our events.
- Other duties as assigned.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- 1 year or more of supervisory experience
- Bilingual Spanish, speaking and writing
- Previous experience in a fast-paced restaurant or food service establishment
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.