Job Description
The IT Support Specialist is responsible for the day-to-day IT needs for Lifeworks Restaurant Group - Walmart. This includes providing hands on support for POS, back office, networking, and other systems ensuring that they are aligned with the IT Operations Manager, who will also support department and company initiatives.
Job Responsibilities
- Provide training of POS systems
- Provide technical support of POS systems, applications, interfaces, and other systems
- Monitor system status and react to issues as they arise
- Resolve IT incidents and problems
- Responsible for proactive support and maintenance around POS systems
- Ensure the delivery of high-quality IT services to support the business
- Work cooperatively and take direction from the IT Operations Manager
- Available for weekend on-call rotation in support of Spark Café Truck
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This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. Must occasionally lift and/or move up to 50 pounds.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
2+ years of experience working with IT systems preferred: Ideal candidate has experience specifically with Point-of-Sale systems.
Basic understanding of IT systems and infrastructure
Proven ability to effectively troubleshoot IT issues
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.