CO Salary Range: USD 18.00 - 18.00 per hour
Job Description
The Tour Guide is responsible for ensuring guest satisfaction by learning and accurately delivering approved tour scripts with enthusiasm and professionalism, booking reservations, confidently engaging and assisting individual guests and large group's needs. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
About Mesa Verde:
Mesa Verde National Park is the archaeological wonder of Colorado. Famous for the elaborate sandstone cliff dwellings built by the Ancestral Puebloans, the park protects over 5,000 sites & over 600 dwellings that date back more than 1,400 years ago. Aramark operates the Fair View Lodge just 15 miles from the park?s entrance. Enjoy the tranquility & all activities Mesa Verde has to offer including hiking, guided tours, photography, camping, & birdwatching.
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COMPENSATION: The hourly rate for this position ranges from $18-$18 depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible salaried Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Salaried eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works
Job Responsibilities
? Guides patrons on tours
? Greeting guests in a courteous and professional manner
? Understands and speaks to history, knowledge, and facts about the location
? Respond to customer questions and requests
? Responsible for the safety of tour guests
? Maintain professional demeanor and appearance
? Other duties and tasks as assigned by manager
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Previous guest services experience preferred
? Demonstrates interpersonal and communication skills, both verbal and written
? Demonstrate organizational skills, accuracy, and attention to detail
? Able to stand and walk for long periods of time to conduct tours
? Experience with Living History and Cultural History presentations a plus
? Demonstrates interpersonal and communication skills, both verbal and written
? Demonstrate organization skills, accuracy, and attention to detail
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.