Job Description

The Facilities Operations Director, will help leadership plan, administer and direct all activities related to operations and maintenance and be in compliant with the standards established by Aramark and the client. Establishes and maintains effective working relationships with other departments to provide a unified approach to the delivery of facilities management services. The Facilities Operations Director will support the development & growth of hourly associates. Will also focus on meeting and exceeding operating goals, client objectives and customer needs, and delivering the services Aramark is contracted to provide.

Leadership Expectations

• Demonstrates visionary leadership, balanced judgment and disciplined execution
• Process-focused and decisive to ensure effective execution of all department strategies/initiatives in order to help meet company & client needs with a high standard of excellence, urgency & predictability
• Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt
• Creates a great employee work environment & inspires teamwork and partnership at all levels - internally and externally
• Is a visible servant leader, leading from the heart to serve, encourage, support and lift others up, while role modeling the Aramark Mission - deliver experiences that enrich & nourish lives
• Intense focus on our Values - Sell & Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Always

• Will manage and develop hourly associates
• Will assist with managing labor costs, supply costs and inventories
• Maintain and use capital equipment efficiently
• Ensures compliance with all contract obligations
• Supports the effective implementation of the comprehensive Safety Plan, helps with driving full compliance of all safety rules, guidelines, and protocols
• May conduct operational audits and helping to ensure a high level of execution and compliance
• Drive operational efficiencies, labor/scheduling productivity
• Drive a positive work environment and utilize effective communication skills at all levels of the organization
• May be responsible for the training, development, and performance management of hourly associates
• Will support compliance with Aramark Facilities Services and regulatory agency standards and programs and translating corporate strategy into front line operational tactics and will ensure compliance with all OSHA regulations and other, local, state, and federal government regulations
• May lead the development of the hourly team ensuring high performance, optimal staffing and employee engagement
• Establishes and maintains effective communications and business relationships

• Bachelor's degree level education highly preferred in an area of Facilities, Business Management, or Engineering
• 5+ years direct facilities management operations experience in soft and hard services delivery
• Accreditation or direct experience in areas of janitorial, IFM, project management, energy and utility management, mechanical and electrical systems, health and safety regulations, quality control, and managing third party contracts is preferred
• Demonstrated experience in managing and leading a diverse team
• Effective oral and written communication skills
• Ability to understand budgets and analyze and interpret financial data
• Ability to select, develop, lead & retain teams
• Effective planning, organizing, and time management skills