Job Description
The Group Sales Coordinator is responsible for supporting the sales and catering teams in delivering exceptional service to group clients. This role includes managing daily operations, ensuring the accuracy of contracts, organizing event details, and maintaining communication between departments to guarantee smooth execution of events. The coordinator also assists with administrative duties, sales support, and inventory management to enhance customer satisfaction and operational efficiency.
Job Responsibilities
Daily Responsibilities
Manage day meetings, in-house bookings, and provide CSM (Customer Service Management) assistance.
Review contracts for accuracy, concessions, and important details, ensuring all data is correctly entered into Salesforce.
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Assist in event detailing, including meal planning, assigning BEO (Banquet Event Order) numbers, updating headcounts, and ensuring error-free documentation.
Track property inventory and provide alerts as needed.
Support vendors by managing orders, invoicing, and tracking for items such as rentals, musicians, security, and team-building activities.
Prepare resumes, client folders, and final invoices, ensuring timely tracking.
Coordinate group signage (menu, bar, directional, box lunch, dietary labels).
Prepare check-in files, meal tickets, badges, and client gifts for arrival.
Conduct meeting room quality checks and follow up with the necessary departments.
Perform daily check-ins with groups on site.
Weekly Responsibilities
Distribute BEO catering packets.
Support VIP groups and events.
Send introduction letters to CSMs.
Ensure office areas are neat and organized.
Manage office supply orders.
Cross-Trained Duties
Handle lead catching for all sales opportunities.
Oversee group deposits, invoicing, receipts, and payments for events such as weddings and day meetings.
Coordinate file turnovers for groups and weddings.
Manage sales reporting and prepare sales kits for the front desk and sales managers.
Answer phones, manage addendums, and handle turnovers as needed based on workload.
Maintain organized filing systems.
Qualifications
Skills & Qualifications
- Strong attention to detail and organizational skills.
- Experience with event coordination and client-facing roles.
- Ability to manage multiple projects and meet deadlines.
- Excellent communication and teamwork skills.
- Prior experience in hospitality, catering, or event sales is preferred.
Education
- Bachelor?s Degree, or equivalent work experience
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.