Monitor dining hall ambiance and ensure it meets guest expectations for comfort, cleanliness, and atmosphere.

Develop and implement strategies to encourage positive interactions with guests, ensuring they feel valued and heard.

Address and resolve any guest concerns or complaints in a professional and timely manner, striving to exceed expectations.

Oversee day-to-day operations of the dining hall, including food service, staffing, and the guest experience.

Ensure adherence to food safety regulations, quality control standards, and proper sanitation practices.

Coordinate with chefs and kitchen staff to ensure timely and efficient meal service, with a focus on variety, nutritional value, and dietary needs.

Maintain smooth operations during peak dining periods, adjusting staffing levels and resources as needed.

Lead and mentor dining hall staff, fostering a positive and collaborative work environment.

Provide training on customer service, guest relations, and dining etiquette, ensuring team members deliver a consistently high standard of service.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? Requires at least 5 years of experience in hospitality or food service
? Requires at least 3 years of experience in a management role
? Bachelor's degree or equivalent experience preferred
? Strong interpersonal skills
? Ability to maintain effective client and customer rapport for mutually beneficial business relationships
? Ability to demonstrate excellent customer service using Aramark's standard service model
? Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Additional Requirements:
? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
? Must be able to stand and/or walk for extended periods of time.

• Serve Safe Certification or able to obtain within 90 days.
• Must complete cashier agreement/training.
• Must possess exemplary customer service skills.
• Attention to detail, organization skills, strong written/verbal communication skills.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.