Aptiv's advanced safety and user experience business unit is dedicated to creating innovative solutions that enhance the safety and convenience of vehicle systems.
Major Job Responsibilities:
- Document warranty process flow for each customer.
- Access customer warranty database if required.
- Track product field performance and monitor early returns.
- Handle all aspects of warranty returns (log in tracker, move parts between teams, ship to suppliers/customers)
- Manage return part analysis, responsiveness and coordinate resources.
- Generate pareto charts for analysis and corrective actions.
- Document analysis reports for internal/external customers and lead reviews.
- Track and verify effectiveness of corrective actions.
- Document and share lessons learned to the organization.
- Provide costs estimates for warranty on quotes for new business.
- Validate warranty claims and dispute debits if required.
- Coordinate improvement plans to meet targets.
Want more jobs like this?
Get Science and Engineering jobs in Reynosa, Mexico delivered to your inbox every week.
Major Job Qualifications:
- Background in quality engineering, manufacturing engineering, operation management, program management or systems engineering.
- Electrical / Mechanical Engineering degree.
- Good communication skills - oral and written.
- Leadership and team skills.
- Ability to travel as necessary to support customers.
- 3 years of experience
- English 90% (Spoken and written)
Additional Job Description Preferred:
- Statistical analysis, reliability knowledge, product testing.
- Structured problem solving skills.
- Utilize MS Office tools.
- Experience with automotive hardware and software products.
- Product experience (prefer electrical).
Why join us?
- You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
- You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
- You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.
Your Benefits at Aptiv:
- Compensation package, including Major Medical Insurance & Life Insurance
- Flexible Retirement Plan
- Learning, professional growth and development in a world recognized international environment
- Access to internal & external training, coaching & certifications
- Scholarships
- Recognition for innovation and excellence
- Opportunities to give back to the community
- Meaningful work that makes a difference in the world
- Tuition Reimbursement
Apply today, and together let's change tomorrow!
#LI-MG1
Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.