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Customer Service Representative

AT Aptiv
Aptiv

Customer Service Representative

Cofradía, Honduras

Position Summary

  • Set up and follow up of orders from customers.
  • Maintain accurate Customer Order ship dates in system to maximize On Time Delivery Performance.
  • Clear, empathetic, and efficient communication with customers and internal team.
  • Customer service is the main link between customers and the company through all the processes.

Your Role

  • Set up orders in the system.
  • Maintain Order Ship Dates for accurate On Time Delivery performance
  • Revision and analysis of weekly orders variations.
  • Daily communication with customers to report status of orders.
  • Internal follow up to assure on time delivery.
  • Daily coordination of expedited material.

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Your Background

  • English as 2nd language. (Written-Spoken).
  • Knowledge of Microsoft Excel and PowerPoint.
  • Knowledge of SAP (Preferably), or any other system.
  • Scholarship (Industrial engineer, Industrial administration, international commerce, or Business Administration degree).
  • 1-2 years of experience in positions such as customer service, Logistics, procurement etc.

Aptiv Rewards & Advantages

  • Showcase local incentives: Benefits, Schemes, Programs, Community Sponsorship, Wellness, Training/L&D, Tuition Reimbursement etc.

Some see differences. We see perspectives that make us stronger.

  • Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv's success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you'll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.

Some See Technology. We See a Way to Make Connections.

  • At Aptiv, we don't just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what's possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 180,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let's change tomorrow.

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Client-provided location(s): Quimistan, Santa Bárbara, Honduras
Job ID: Aptiv-J000677117
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Pet Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • 401(K)
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

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