Join our Innovative Team
Imagine a world with zero vehicle accidents, zero vehicle emissions, and wireless vehicle connectivity all around us. Every day, we move closer to making that world a reality. Aptiv's passionate team of engineers and developers creates advanced safety systems, high-performance electrification solutions and data connectivity solutions so that automakers can bring advanced capabilities to more people around the globe. This is how we enable sustainable mobility and help to prevent accidents caused by human error.
Want to join us?
Aptiv is looking for a potential candidate to join its Customer Quality Group as Customer Quality Manager. He will be integrating a Group of 8 Managers and 52 Support Engineers, directly linked to major OEM's.
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Your Tasks:
- Quality customer representative.
- Establish strong relationship with the Customers
- Define, together with operations, the adequate quality support resources (at customer and APTIV EDS operations) in case of new projects, business transfers, engineering changes and rework activities
- Evaluate, together with Operations, the Customer Support Engineers structure, ensuring a proper customer coverage, adequate feedback and follow-up
- Manage all customer quality related activities for APTIV EDS products and services
- Implement the defined strategies that support achieving the quality objectives of APTIV EDS
- Obtain and review at regular intervals customer requirements for all quality related activities and assure the proper understanding within the organization
- Assure timely and accurate reporting is available for Management Review and analysis
- Support the warranty activities
- Liaise with manufacturing plants, and provide feedback on customer performance to ensure quality is maintained at world class levels.
- Actively participate in EOS development, implementation and continuous improvement
- Define and manage the budget
- Assure IATF 16949 and Customer requirement compliance
- Coordination of the Customer Satisfaction Department
- Active participation in problem solving techniques and process
- Run Process / System audits in plants and PEP studies at customer VAP
Your Background:
- Years of Relevant Experience: 3-5 years
- Educational Background: Master's Degree/MBA
- World-class operational experience etc.
- Proficient in English and German
Aptiv Benefits:
- In addition to an attractive compensation package, Aptiv offers 30 days of vacation and overtime compensation
- A secure, permanent employment relationship awaits you with the opportunity to continually develop internally; also in an international environment
- Access to internal and external training, coaching and certifications allows you to continue your education
- We particularly recognize innovation and excellence
- A very international, collegial environment and collaboration with technical experts at eye level awaits you
- You have the opportunity to get involved in CSR activities
- At Aptiv you have the opportunity to actively shape the future of mobility in partnership with almost all global OEMs using state-of-the-art technology (e.g. e-mobility and autonomous driving).
Why join us?
- You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs
- You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents
Apply today, and together let's change tomorrow!
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Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.