Customer Experience Engineering Intern - ASUX

Aptiv is a global technology company that develops safer, greener, and more connected solutions for the automotive industry. We're at the forefront of driving innovation in mobility, working with leading automakers to shape the future of transportation. If you're passionate about cutting-edge technology and want to help create the future of mobility, Aptiv is the place for you.

Your Role

Are you passionate about creating exceptional customer experiences and excited to work with cutting-edge automotive technology? As a Customer Experience Engineering Intern within our Advanced Safety and User Experience team, you'll be instrumental in ensuring our advanced safety and user experience solutions exceed customer expectations. This role offers a unique opportunity to gain hands-on experience in engineering, customer support, and product development.

• Assist in analyzing and enhancing the customer experience for our advanced safety and user experience technologies.
• Collaborate with engineering and product teams to understand customer needs, pain points, and feedback, and contribute to improving our solutions.
• Participate in designing and implementing user-centric features and enhancements based on customer insights and usage data.
• Support the creation and delivery of customer training materials, user guides, and technical documentation to facilitate smooth adoption and use of our technologies.
• Engage with customers to provide technical support, troubleshoot issues, and gather feedback for continuous improvement.

• Pursuing a degree in Computer Engineering, Electrical Engineering, Mechanical Engineering, User Experience Design, or a related field.
• Strong interest in automotive technologies, with a focus on safety and user experience systems.
• Basic understanding of engineering principles and user experience best practices.
• Familiarity in programming languages such as Python, C++, or MATLAB is a plus.
• Excellent communication skills, with the ability to convey technical information clearly and effectively.
• Strong analytical and problem-solving abilities, with a customer-focused approach to enhancing product experiences.

• Gain hands-on experience working on real-world projects that impact the future of mobility.
• Work alongside industry experts who are driving innovation in automotive safety and user experience.
• Be part of a dynamic and inclusive work environment that fosters creativity and collaboration.
• Opportunity for full-time employment or future internships at Aptiv based on performance.

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

• Holiday Paid Time Off
• Relocation assistance may be available
• Discount programs with various manufacturers and retailers
• Muti-discipline experience in an Automotive product design and manufacturing major supplier
• Meaningful work that makes a difference in the world
• Learning and development opportunities
• Opportunities to give back to the community