Summary

Posted: Oct 3, 2024

Weekly Hours: 40

Role Number:200571085

Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Our US Consumer Retail organization collaborates with our channel partners to seek new opportunities, develop account plans, and execute programs to grow the business, resulting in industry leading customer experiences and expanded adoption of the Apple ecosystem. As a US Consumer Digital CX Specialist, you will be responsible for growing digital sales with top consumer retail partners including defining and implementing traffic generating and educational pro- grams, campaigns, understanding performance, and optimizing the customer journey to achieve con- version goals. You will drive the end-to-end delivery of digital sales and digital site execution programs by collaborating with retail partners to build and implement digital account plans, feature enhance- ment roadmaps, and online sales programs. You will draw insights from web analytics and leverage your deep functional expertise in eCommerce to drive collaboration with business partners that will grow the share on the platform, create momentum, and build upon Apple's growth within the digital channel. This position can be located onsite at our Apple campus in Austin, TX or Cupertino, CA.

• 8+ years of related experience in sales/merchandising.
• Minimum of 5 years of digital/site merchandising or equivalent experience.
• Passion for eCommerce across digital channels, traditional online retailers, and social commerce.
• Experience collaborating with creative and UX teams to build exceptional customer experiences and define shopping journeys.
• Proven success delivering growth by driving innovative digital merchandising marketing and operations backed by eCommerce data analytics and financial KPIs.
• Strong analytical skills, problem-solving ability, and creativity to develop robust analytic approaches and translate strategy into practical and measurable action.
• Excellent verbal and written communications skills, and the ability to articulate results of analyses in easy to understand business terms for a variety of cross-functional and multi-directional partners.
• Ability to network effectively, build internal and external relationships, and influence key stakeholders regarding partner strategy, resources, and budgets.
• Excellent project management skills including work prioritization and planning.

• Experience with a preferred focus on selling to major eCommerce/marketplaces and retail partners.
• Proficiency in web analytics tools such as Adobe Analytics.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.