Summary
Posted: Oct 21, 2024
Role Number:200574267
Home Office: Yes
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it! Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for a Test Automation and Production Support Specialist to help us do extraordinary things. The Retail Decision Automation group is looking for a Test Automation and Production Support Specialist for our decisioning system. In this role, you will use your analytical, data oriented, and critical thinking skills to test and validate system decisioning.
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Description
In this role, you will execute test plans to validate the accuracy and performance of ML systems and collaborate with cross-functional teams to address testing progress and status. As a member of the team, you will also contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn while also demonstrating Apple's values of inclusion and diversity in daily activities.
- Experience in ML Reliability and Test Automation or ML Test Automation and Production Support required.
- Experience working in a technical customer service role (troubleshooting customer problems that require varied degree of problem-solving).
- Experience performing digital system testing, specifically in the domain of ML reliability.
- Experience with Excel and/or SQL.
Preferred Qualifications
- Investigative skills and natural curiosity to solve complex technical challenges.
- Strong collaborative skills with team members.
- Keen eye for detail and critical thinking.
- Experience analyzing processes or systems for inefficiencies and/or improvement opportunities.
- Basic querying with Excel and/or SQL.
- Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Actively seeks out opportunities to champion and celebrate inclusion and diversity.
Education & Experience
Additional Requirements
More
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.