People Support, Front Line Manager

Summary

Posted: Feb 28, 2025

Weekly Hours: 40

Role Number:200593012

Drive exceptional employee experiences in a collaborative, innovative environment. Lead our AMR HR team in providing world-class support and care, ensuring seamless operations and scalable solutions for a rapidly growing workforce.

Description

We're seeking a dynamic leader to manage our Americas (AMR) HR team, delivering comprehensive employee support across multiple countries. This role leads a team of HR professionals, including direct leadership of supervisors, leading all aspects of operational management, HR program administration (Benefits, Payroll, HR Systems), and compliance. You'll drive process improvements, implement scalable solutions, and partner with cross-functional teams to address emerging needs. If you're passionate about fostering a positive employee experience and leading a high-performing team in a fast-paced environment, apply today.

• Minimum 7 years of Human Resources experience and 2 years of leadership experience, OR operational leadership and high-volume customer support experience with 2+ years of direct leadership experience.
• Bachelor's degree or equivalent experience
• Experience with enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc.).

• Obsession with the employee experience, viewing every inquiry as an opportunity to make a difference.
• Ability to navigate complex business needs and develop well-considered solutions.
• Strong attention to detail and action-oriented, using data to drive improvements.
• Strong analytical skills to understand data and propose credible business or process improvements.
• Passion for people, team management, coaching, and mentoring, with a drive to support team development.
• Secondary language skills are a plus
• Experience with macOS or a strong desire to learn.

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.