Summary
Posted: Dec 17, 2024
Weekly Hours: 40
Role Number:200582949
Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join the Worldwide Channel Interactive Technology team, which oversees a comprehensive suite of systems and tools that facilitate world-class experiences for Apple customers around the globe. As an Emerging Experiences Technical Project Manager, you will be responsible for bringing new technologies to life, creating best-in-class demo experiences for our customers across more than 1 million digital touch points. The ideal candidate possesses in-depth knowledge of Apple's products, software, and services and how they integrate together. As a Technical Project Manager on our team, you will be at the center of multiple new connected demo experiences, working closely with a cross functional team to design, build, test, and deploy a portfolio of new technologies. Success in this role will rely on a keen attention to detail, deep understanding of the software development lifecycle, and the ability to manage timelines in an ambiguous environment.
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Description
In this role, you will be directly responsible for delivering best-in-class demo experience for our customers. Key responsibilities include: - Driving new innovative software technologies from concept to reality, executing deliverables against defined timelines in an ambiguous cross-functional environment - Working with multiple different teams to deliver connected multi-device demo experiences around the world, focusing deeply on the Apple ecosystem and bringing it to life in new ways - Developing project plans, using both written and verbal communication to keep stakeholders informed of the progress at every stage - Supporting the testing and deployment of your software projects while maintaining a strong focus on the customer experience - Maintaining surprise-and-delight for our customers, working in confidential environments, as we launch new Apple products, software, and services for the world - Collecting feedback, metrics, and insights from your peers and field partners to drive new requirements and continuously improvement in the customer experience
Minimum Qualifications
- 6+ years in a technical or project management role, preferably leading highly cross-functional software projects for end users
- Deep expertise of the Apple Ecosystem, including, but not limited to macOS, iOS, iPadOS, watchOS, tvOS, VisionOS, Apple hardware, and Apple Services
- Demonstrated history of networking experience and/or technical troubleshooting
- Outstanding problem solving skills, including an ability to solve complex technical challenges
- Excellent customer focus, with a knack for building strong relationships to better understand and meet customer needs
- Detail oriented, with strong organizational skills
- Excellent interpersonal skills with the ability to filter and distill meaningful information to the appropriate audiences.
Preferred Qualifications
- Possess a Bachelors degree in Engineering, Computer Science, Business Administration or related fields
- Excellent communication and presentation skills with the ability to translate complex technical concepts for a diverse range of audiences.
- Ability to manage ambiguity and drive projects forward, even without a clear path
- Strong curiosity and dedication to ongoing learning and professional development
- Working in a worldwide organization- deploying technologies and working on change management across multiple different geos
- Experience with Mobile Device Management (MDM), asset management, or iOS device deployment
- Working with prototype hardware and software
- Experience using Terminal and Command Line
- Prior experience working in a retail store environment
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $248,700, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
More
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.