Summary
Posted: Oct 22, 2024
Weekly Hours: 40
Role Number:200574025
Be inspired every day. We're perfectionists. Idealists. Inventors. A job at Apple is one that requires a lot of you, but it's also one that rewards forward-thinking and hard work. None of us here at Apple would have it any other way. We are seeking a dedicated and hard-working individual to join our team as a Demo Experience Specialist. This role offers a unique opportunity to be at the forefront of digital content management innovation, working within the WW Channel Strategy and Operations team. As part of this role, you will create demo experiences to support product launches, engagement campaigns, and sales moments. You'll play an important role in creating advocates for Apple products across our channel points of sale. Your storytelling will educate and inspire salespeople to elevate the customer experience and sell Apple products.
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Description
Transform business questions and opportunities into impactful demos that improve the online to offline customer experience, optimize conversion, and drive incremental sales. Recommend compelling demos for single products as well as continuity demos (for example, showcase how iPhone and Mac products work seamlessly together). Test and validate the intended experience with available technology. Write clear, direct, friendly, persuasive, concise, and accurate demo prompts. Become (intimately) familiar with new products, technology, and solutions to create meaningful customer experiences. Become familiar with our Apple style guides and processes, applying consistent standards to elevate the overall quality of work. Conduct regular audits of content and work with content owners to recommend improvements and document new requirements.
- Writing Skills: 7+ years of writing experience, working with a variety of business goals, a variety of audiences, and a variety of voices.
- Proven ability to turn complex ideas into a simple, compelling narrative. Passion for storytelling-background in creative writing a plus.
- Product Knowledge: Experience with Apple products and software.
Preferred Qualifications
- Problem-Solving Skills: Ability to identify inefficiencies and implement solutions that streamline operations and improve productivity.
- Adaptability & Ownership: A self-starter who is comfortable with the fast pace of technical change, can manage ambiguity, and exhibits a high degree of ownership and accountability.
- Collaboration: Experience working cross-functionally and globally, with strong written and verbal communication skills.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
More
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.