At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That's why at Appfire, you choose.
Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you're most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we've got you covered.
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Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.
No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.
About the role
Have you managed a channel business before and want to do it at a hyper-growth company in a non-sales business model? You could be a part of the team driving Appfire's North American business through our Partner channel.
We have a wealth of amazing partners already, but we're adding to the team of dynamic personalities who help develop, foster, and deepen the relationships and collaborative mechanisms with our top partners through programs, enablement, consistent communication, and serving as a brand ambassador for the growing portfolio of Appfire technologies.
We are looking for an outstanding communicator who understands the global channel business and understands how to grow and manage a book of business in this region. Engaging and enabling partners is one of the main responsibilities, as is the ability to drive marketing and sales activities with your partners to increase brand awareness and Appfire product inclusion and adoption in partner projects.
This is an individual contributor role reporting to the VP of Channel and is part of a global organization, tasked with building a channel that delivers valuable services to our customers.
About the team:
You will work closely with the entire Channel team, as well as Marketing and Product to develop and deliver solutions that suit our partners' needs and represent Appfire in the field.
Your everyday tasks will include:
- Accelerate and grow our partner base, with a focus on top level Atlassian Partners across all of our program tiers
- Take a leading role in developing plans to identify and recruit new Partners to the Appfire Partner Program
- Work directly with our Programs team on plans for improving/refining current Partner Program initiatives and processes
- Take an active role in delivering on strategic goals established by Appfire's leadership team
- Work with Channel Management leadership to help mentor and develop other channel managers on the team
- Grow the presence and share of Appfire technologies within our solution partners, corporate resellers, and larger system integrators
- Demonstrate the business opportunity of selling "Appfire" and our solutions offerings
- Attend field marketing events and trade shows
- Present/speak to partners and groups at internal and external events
- Be an internal advocate for your partners, and an external advocate for Appfire
Skills and experience you'll need to succeed:
- You are based in North America with easy access to international travel hubs.
- Deep knowledge of Atlassian's core product offering, the Atlassian Marketplace, and the Atlassian Partner Ecosystem
- You have 5+ years direct experience operating in a partner/channel/alliance business model, with a deep understanding of both the challenges and opportunities of an indirect selling motion.
- You have the ability to recognize potential in untapped opportunities, and develop that talent through relationship building, enablement and training.
- You are a highly motivated person with a background in the software industry and may have also worked in consultancy/services organizations
- You understand the complexities of working with small and large partners, each with its own culture, challenges, and opportunities.
- You have worked with enterprise accounts but you're also an all-rounder who can actively contribute to local marketing and community activities.
Beyond the resume skills that match our culture and this role:
- You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
- You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
- You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.
- You have exceptional coaching, mentoring, and people development skills.
We offer:
Financial benefits
- Every Appfire employee is eligible for company equity.
- 401(k) Matching Component.
Skills development benefits
- Access to the Appfire University learning platform - a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.
- Access to O'Reilly learning platform for technical skills training.
PTO, health & well-being
- 10 paid holidays + Flexible PTO - no set number of days that you must take in a year.
- 100% company-paid health insurance.
- 50/50 split dental and vision insurance.
Volunteering
- 24 hours of paid time off to participate in Appfire Town, Appfire's Corporate Social Responsibility (CSR) Program.
Other
- Flexible Spending Accounts.
- Mobile phone and Internet stipend.
#LI-Remote
About Appfire
A people-first approach to business
Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.
Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: https://youtu.be/GXuChQzzowI
Making an impact
At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.
Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types - product, profit, equity, and employee time. We were among the first to do this, and we're proud that Pledge 1% is part of our evolution.
Our business
Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth - with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.
What's our secret sauce?
- We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We're proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire's technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
- We enhance. We don't compete. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they've invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
- We build bridges and invest in our partners. Appfire's success is underscored by the fact that the company has no direct sales team and instead leverages its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 700+ channel partners.
- We make security and privacy a priority, but we also keep it simple for our customers. We've achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. In 2022, we launched our award-winning Appfire Trust Center, offering our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.
Market recognition
Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.
Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work.