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Manager Software Engineering

AT Appfire
Appfire

Manager Software Engineering

Remote

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That's why at Appfire, you choose.

Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you're most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we've got you covered.

Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.

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Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.

No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.

About the role:

Appfire is looking for a Manager Software Engineering position. You will report to one of our experienced managers and be a member of the IT Service Management team. If you:

  • Have experience in mentoring and managing engineers;
  • Like being hands-on and continue growing your software developer skills;
  • Look for the dynamic environment when new opportunities appear regularly;
  • Passionate about product development and teamwork

then this role might be perfectly tailored to you!

You will work with a team of 6 outstanding full-stack engineers that develop Canned Responses, Chat for JSM, and other products in the ITSM field for the Atlassian ecosystem and beyond. You will have a major impact on the products' short- and long-term roadmap, and be responsible for technical decisions, career development of the team members, and work priorities.

You can choose to work remotely from any location in Poland.

Your everyday tasks will include:

  • Lead a team of experienced professionals (6 people) in delivering the greatest customer value. You will be responsible for the developers' growth and management, which includes mentoring, performance, and salary reviews.
  • Collaborate closely with product manager, UX designer, and marketing manager to shape the product's futureand minimize time to market for every product increment.
  • Hands-on software development. Our current tech stack includes Node.js, JavaScript/TypeScript, Vue.js, React, AWS, and Google Cloud Platform services BUT it constantly evolves. You need the openness to use your experience and leverage other programming languages, frameworks, databases, etc. to make the product better for the users and more competitive on the market.
  • Ensure the greatest quality of the product, the code, supporting processes & Agile practices (e.g. teach team through code reviews, improve test coverage, facilitate Scrum ceremonies).
  • Introduce best coding practices and support the team in implementing new product features.
  • Take ownership of technical improvements (refactoring, minimizing technical debt).

Skills and experience you'll need to succeed:

  • Proven record (5+ years) of delivery of multiple scalable, high-volume traffic cloud applications.
  • Product-oriented mindset. Our teams shape the products they own and we expect you to influence product-related decisions.
  • Proven, strong experience in leading (2+ years) development teams using Agile principles and practices, with the proven ability to mentor, motivate, and support the growth of engineers.
  • Up-to-date knowledge of one of the modern JavaScript frameworks and back-end platforms, or readiness/commitment to master both if you have specialized in back-end or front-end so far.
  • Truly engineering approach to solving problems. Good theoretical foundations of computer science (e.g. algorithms and computational complexity, OOP) are super practical in the ever-changing landscape of technologies.
  • Goals and data-driven approach to software product development.
  • Strong understanding of web applications, including performance, quality, and security aspects.
  • Good understanding of modern Cloud architectures, and practical experience implementing them in either GCP, AWS, or Azure.
  • Excellent communication skills and command of English at level B2 or higher.
  • A good grasp of SQL and relational databases or BigQuery is a plus!

Beyond the resume skills that match our culture and this role:

  • You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
  • You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
  • You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.
  • You have exceptional coaching, mentoring, and people development skills.

We offer:

  • Salary Ranges: Perm (UoP) 26 950 - 35 800 PLN gross/month.

Financial benefits

  • Every Appfire employee is eligible for company equity.
  • Home Office allowance - 200 PLN/month to cover your electricity and internet bills.
  • MyBenefit Platform - 150 PLN/month to spend on shopping, culture and entertainment, Multisport, travel, and more.
  • Lunch Card - 300 PLN/month to spend on groceries/restaurants (excluding alcohol and other excise duties items).
  • You can apply for a 50% tax-deductible cost on creative works (AKUP/IP tax-deductible costs).

Skills development benefits

  • Access to the Appfire University learning platform - a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.
  • English language courses.

PTO, health & well-being

  • 26 working days of paid annual leave, regardless of years of experience.
  • Wellness Days - additional time off each month to recharge and take care of yourself.
  • Private healthcare.
  • Life Insurance.

Volunteering

  • 3 fully paid days each year to participate in Appfire Town, Appfire's Corporate Social Responsibility (CSR) Program.

Other

  • Indefinite Employment contract from day one, no trial periods.

#LI-Remote

About Appfire

A people-first approach to business

Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.

Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: https://youtu.be/GXuChQzzowI

Making an impact

At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.

Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types - product, profit, equity, and employee time. We were among the first to do this, and we're proud that Pledge 1% is part of our evolution.

Our business

Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth - with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.

What's our secret sauce?
  1. We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We're proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire's technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
  2. We enhance. We don't compete. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they've invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
  3. We build bridges and invest in our partners. Appfire's success is underscored by the fact that the company has no direct sales team and instead leverages its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 700+ channel partners.
  4. We make security and privacy a priority, but we also keep it simple for our customers. We've achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. In 2022, we launched our award-winning Appfire Trust Center, offering our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.

Market recognition

Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.

Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work.

Job ID: Appfire-4527495005
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
  • Financial and Retirement

    • 401(K)
    • Company Equity
  • Professional Development

    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Access to Online Courses
  • Diversity and Inclusion

    • Founder led