Requisition #: 16562
Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career.
Summary
Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys' business. As a hands-on, embedded expert in Ansys products, you will use advanced-level engineering knowledge to provide technical professional services and help translate customer requirements into exciting new product features. You will work within multi-disciplinary teams to advance your knowledge, experience, and business impact.
Want more jobs like this?
Get Software Engineering jobs delivered to your inbox every week.
This is a hybrid role that will require the candidate to work on-site with a customer in the San Francisco Bay Area every other week.
Key Duties and Responsibilities
Under the guidance of experienced Ansys Customer Excellence (ACE) team members:
- Lead/Assist in the delivery of specific customer-facing, technical consulting project activities
- Credibly and professionally execute consulting projects that are sold, as defined in the Statement of Work, resulting in high customer satisfaction and delivering value to our customers
- Actively engage with the sales teams and customers to identify opportunities to provide consulting services to enhance the utilization of simulation in product development
- Work as an integral member of the Sales and ACE teams to progress and secure the consulting business. This will involve working with Sales to develop sales strategies, engaging with customers to understand their existing product development process, developing a vision for enhancing their existing process with Ansys products and services, articulating that vision to the customer, and working with the ACE team to develop a plan for execution of that vision
- Work closely with the ACE team to ensure timely development of effective Statements of Work and Services Proposals. Monitor the execution and delivery of consulting projects to ensure customer satisfaction and develop opportunities for follow-up projects that advance the vision for improving the customer product development process
- Look for opportunities to generate marketing collateral from projects such as success stories, testimonials and presentation material
- Collaborate with Product Development to improve Ansys software products and the customers' experience using these products
Minimum Education/Certification Requirements and Experience
- Required Education and degree type: MS in Mechanical Engineering or related field
- Required minimum years of professional experience in an engineering software environment: MS+0
- Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages focused on structural mechanics
- Subject matter expert in one or more relevant disciplines within Ansys' business and is/will be sought out for advice by other Ansys engineers
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
- Strong organizational and time management skills, possesses a sense of urgency
- Projects a professional image and demonstrates business acumen, driven to succeed
- Ability to travel domestically up to 25% of time
Preferred Qualifications and Skills
- Preferred education and years of professional experience in an engineering software environment: MS+3, or PhD+0
- 2 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
- Demonstrated knowledge of Ansys Structural simulation software like Ansys Mechanical and Ansys LS-Dyna
- Ability to interact effectively with senior business managers and customer project sponsors
- Python scripting experience
- Ability to travel domestically up to 50% of time
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement
Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what's next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
VALUES IN ACTION
Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.
Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.
We're proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base.
WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here.
At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE'RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).
For more information, please visit us at www.ansys.com
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
#LI-TR
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland