• Clearly and concisely communicates verbal and written requirements and analysis output to development.
• Aligns technical solutions with business and strategic visions while complying with the organization's architectural standards.
• Identifies areas for simplification and bundling of requests to streamline project execution and make recommendations towards the need to develop new or reuse existing functionality.
• Provide estimation of level of effort through partnership with system owners and all affected functions.
• Other duties as assigned.

Specialized Knowledge & Skills Requirements
• Ability to visualize, articulate, and solve problems to make informed decisions. Organize and analyze a solution as part of a whole and its individual components.
• Responds well to change; handle multiple demands / priorities effectively; adapt to best fit with situation at hand; handle conflict effectively; collaborate; willing to accept new responsibilities; take initiative and be accountable.
• Matches business requirements to deliverables and validate that solutions achieve desired business result. Meet deadlines; Hold self and others accountable; proactive identification and management of risk; manage multiple work streams; work effectively across multiple groups (both internal and external).
• Solves problems promptly and effectively; learn quickly; develop new skills as needed; understand fundamentals of insurance, IT best practices, and technology; connect business problems to technical solutions.

Travel Requirements
• Up to 10%.

Physical Requirements
• Work that primarily involves sitting/standing.

Additional Preferred Skills

• Experience developing an expert-level understanding of our products, applications, services and tools. Ability to ask the right questions, document your findings as you learn along the way, and help build out our Product Engineering Expertise Repository in Confluence.
• Experience writing intermediate to advanced-level SQL queries in MySQL
• 3+ years of relevant experience leading efforts around business/functional/system requirements
• Bachelor's degree in Computer Science, Information Technology/Systems, related field, or equivalent experience is preferred
• Experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies
• Intermediate to advanced Excel skills
• Insurance industry experience preferred
• Agile experience or training preferred
• Atlassian tool (Jira, Confluence) experience preferred

Please Note: In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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