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At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
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Reporting to the Director of Network Business Planning & Partnerships, the Senior Manager will be responsible for key network governance & planning initiatives, including investment planning, KPI tracking, and customer research to inform network product strategy.
The Senior Manager of Network Business Planning & Partnerships will be responsible for driving the following activities:
- Support investment planning ensuring a seamless process for the network
- Perform research to inform the roadmaps and strategic direction of the network and network products
- Establish & monitor overall network performance (KPIs, scorecards, etc.)
- Support the creation of material for Enterprise forums with senior stakeholders across all business units
- Stay informed with initiatives across the enterprise and connect the dots across all network products
- Support urgent and important strategic initiatives with thought leadership and drive stretch project
The successful candidate will have the following:
- Relevant experience: Strategic thinker with strong business acumen and track record of developing frameworks in white space. Consulting experience preferred.
- Transformational spirit: Proven track record of change management and delivery in complex and highly matrixed organizations.
- Executive communication skills: Outstanding communicator with the ability to distill complex topics into clear and concise messages, adapted appropriately for the audience. Excellent Powerpoint skills and storytelling.
- Relationship Management: Consistent track record of establishing, developing, and leveraging partner relationships. Strong negotiation skills.
- Thought leadership: Strategic and innovative mindset, with the ability to synthesize and translate insights into opportunities for AXP to drive innovative solutions.
- Highly collaborative: Ability to collaborate, and build strong relationships with, internal and external stakeholders to deliver value beyond traditional means.
- Intellectual curiosity: High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills and ability to deal with ambiguous or undefined problems.
- Great attitude: High energy, an optimistic attitude, and a good sense of humor.
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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