Senior Associate-Digital Product Management

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

American Express is aggressively digitizing its prospect marketing capabilities. As part of this effort, the Enterprise Digital & Data Solutions organization (EDDS) has exciting opportunities available.

Within EDDS, the Enterprise Performance Marketing Products team is building platforms that will enable Amex to efficiently grow acquisitions in performance marketing channels by enhancing existing solutions and developing advanced data products that will lead the organization into the digital future. This position will focus on building Marketing Capabilities which leverage data to build scalable products to drive efficient marketing.

Job Responsibilities

• Create robust and scalable solutions with internal and external tech partners.
• Help evaluate external vendors leveraged for data management capabilities.
• Engage with key stakeholders to understand needs and identify, prioritize, and plan delivery of new features.
• Ensure flawless execution of acquisition campaigns and support additional business intelligence sharing.
• Safeguard prospect data usage by confirming new use cases with data providers.
• Manage TLM activities with our 3rd party vendors.

Minimum Qualifications

• Position requires a bachelor's degree in Computer Science, Information Systems Management, Business Administration, Information Technology, or a related STEM field, and 2+ years of experience with requirements analysis, and product development within the Agile methodology.

• Demonstrated ability to conceptualize and deliver new business capabilities - participated in defining specifications, lead conceptual business architecture, collaborate within and across teams on design and delivery, manage project and be able to interpret results.

• Excellent interpersonal, written, and verbal communication skills.

• Willingness to manage multiple stakeholders across multiple time zones and balance their needs with the needs of the product.

Preferred Qualifications

• A strong functional knowledge of digital data and knowledge of the digital ecosystem is a plus.

• Understanding of data management: how data needs to be organized, accessed, monitored, and controlled (e.g. data governance).

• Problem solving skills and ability to take independent responsibility of projects.

• Experience with enterprise collaboration tools including Jira, Rally, and Confluence.

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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