At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Customer Insights & Analytics team within Risk & Analytics department collaborates primarily with the Allstate Service distribution channels, leveraging data and analytics to support strategies and solutions that drive profitable growth. The Business Insights Analyst's role is to quickly understand our stakeholder's business requirements, leverage analytics skills to transform available data into actionable insights.
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This position reports to the Manager, Operational Reporting. You will be accountable for supporting the achievement of ACG's short- and long-term Mission, Vision, and Strategic Objectives by:
Report Re-Design
- Assist in redesign existing reports into automated, interactive dashboards
- Simplify and improve dashboard usability and data pipelines
- Test and roll out new reports while documenting the process
Stakeholder Initiative Data Support
- Gather data needs for new business projects and initiatives
- Consult and provide input on current data notes libraries
- Provide insights to enhance business growth and decision making
Ad-Hoc Analytics
- Respond to ad-hoc insights requests from our stakeholders by pulling the right data, presenting it in a simple and usable way to answer their questions and help them make decisions
- Using storytelling and data visualization to present insights clearly
- Support team operational KPI reporting and documentation organization
Qualifications
- Education or equivalent working experience: Post-Secondary Education, Year of Study 2nd year and above
- GPA: 3.0/4.0 and above (or equivalent)
Skills/Competencies
- Exceptional analytical and critical thinking skills
- Strong attention to detail and willingness to learn
- Must be able to coordinate various priorities under time pressure and ensure alignment to corporate objectives and stakeholder priorities
- Good communication (written and verbal), collaboration and relationship-building skills
Technical Skills
- Experience using Power BI and/or Tableau
- Experience with SQL
- Extensive experience with Microsoft Suite with an emphasis on Excel and O365
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®