SR UW QUALITY & EDUCATION SPECIALIST

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
This position is responsible for the design, delivery and evaluation of online training resources, task/procedural documentation, classroom training and organizational development initiatives.

Through our core values, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.Our team is growing, and we are actively looking to hire a Senior Underwriter Quality & Education Specialist to join our Team.Role Designation: Home BasedReporting to the Manager, Underwriting Quality & Support Services, the Senior Underwriter Quality & Education Specialist, will be accountable for:Accountable for utilizing data resources (scans) and Industry data to target compliance risks and uses systems (focus, PLUS, RAM) to perform policy level auditing.Prepare underwriting action plans for premium recovery and/or termination based on policy level audits.Create and maintain tracking and provide reports for stakeholders including financial impacts.Recommend and build quality review programs to execute margin management and anti-fraud by, ensuring compliance and quality control, and obtain the correct premium for risk.Identify trends, analyze causes and communicate results and recommendations to appropriate management and identify any training opportunities to improve quality, compliance and profitability.Assure proper execution and regulatory/legislative compliance of product and risk management practices.Communicate effectively with other functional departments to shorten the learning curve and enable quicker impact.Ability to work with policyholder data and sensitive information in a confidential manner by agreeing and adhering to a confidentiality agreement.Identify gaps with the view of continuous improvement for learning and application of UW Rules & processes and do so in collaboration with Peers, AIC Business Partners, and Subject Matter Experts.Qualifications:5 years extensive P & C underwriting experience (minimum)CIP designation (or actively pursuing)Experience in trend analysis an assetSome knowledge of Adult Learning, design & delivery is an asset.Risk management & risk mitigation understanding, essential.Strong knowledge of Allstate Underwriting Rules, Auto & Property Products on a National scale.Create engaging learning activities and compelling course content that enhances retention and application of learning; inclusive of formal evaluation and feedback.Conduct various aspects of national underwriting training which involves system, product, regulatory, rate and rule changes etcWork with subject matter experts, other Business Units & Partners, and tap into relevant resources in the build, design, and delivery of learning.Partner with Allstate Brand, provide New Agent Risk Management & Underwriting TrainingEnhance the Agent experience and business results, be the feedback loop in support of interpretation, understanding, and adoption and application of underwriting rules, and Best PracticesDeveloping, implementing and maintaining a personal development plan with stratum appropriate deliverables to deliver the highest-level business plan results and performance metrics.Internal Applicant Deadline: 17th May 2024Internal applicants must apply by the internal deadline date to be considered for the role. However, any internal applications after this date may be considered if a final candidate has not been identified. All internal applicants will be considered, however, only those that meet the qualifications for the role will be contacted. Note: To be eligible to apply for a position, you must have been in your current position for at least twelve months and have at least a "Successful" performance rating in addition you must meet the minimum requirements for the role to be considered.Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.