About Integon

Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.

At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood.

Our Benefits

• Full paid during training

• Nine days of Paid Time Off (PTO) in addition to regular vacations

• Fully reported wages to IMSS and Infonavit

• Weekly food vouchers of $304 MXN

• Weekly Payment

• Life and burial insurance

• Parking On-site

• Wellness Center On-site

• Exclusive coffee shop on-site

• Special discounts at establishments

• Employee Referral Program

• Monthly activities and celebrations

About the role

A Lead Generator sets up a potential policy sale and transfers it over to an agent to complete the sale. The Lead Generator learns the customer's needs and knows some product information to complete this task.

Key Responsibilities:

• Communicates effectively with internal Customers and employees for follow up purchases of customers.

• Identifies the customer's need and responds appropriately and efficiently with a sense of urgency

• May utilize multiple communication channels including but not limited to telephone, fax, email, or online chat to assist the client

This is an on-site and full-time position in Tijuana, Baja California.

Education and Experience

• High School diploma or equivalent experience

Functional Skills

• Ability to multi-task (i.e. talking and typing simultaneously)

• Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills

• Professional verbal and written communication skills

• Ability to navigate through multiple systems

• Bilingual in English and Spanish

For this position, we offer up to $30,000 MXN. monthly before taxes.

Star date: Feb 14th 2025

Last day to apply: January 31st

Apply today and be part of our team!

At Integon, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.387.5841

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