Property/CAT Claims Trainer-Lead

Job Description Summary

This role is responsible for developing and executing learning strategies for the Property/Catastrophe (CAT) New Hire Training at the Dallas, Texas location of Allstate and National General Insurance. The position focuses on designing and delivering training that aligns with business and enterprise strategies. The ideal candidate will have 5 or more years of experience with insurance field claims handling.

Key Responsibilities

• Measures learning effectiveness and shares recommendations to help improve learner understanding.
• Maintains, evaluates and adapts complex learning offerings to ensure alignment with business or enterprise need.
• Develops, designs and delivers learning offerings that are aligned to business and enterprise strategy as part of an agile team; Ensures talent management practices are understood and supported consistently within learning offerings; Drive and influence adoption of skills-based culture to empower and develop meaningful business-relevant skills.
• Provides on-going consultation with clients to ensure learning offerings are in line with business and enterprise strategies.
• Leads large scale projects in partnership with business partners, client services, other cross-functional teams and/or learning teams.

Education

• 4-year bachelor's degree (Preferred)

Experience

• 5 or more years of experience

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Functional Skills:

• Training Program Creation and Design: Expertise in developing training programs specifically tailored for new Property and CAT (Catastrophe) claims employees.
• Instructor-Led and Self-Paced Training: Experienced in delivering both instructor-led and self-paced training sessions ensuring knowledge retention and engagement.
• Assessments and Feedback: Strong skills in utilizing assessments and feedback mechanisms to track and identify learning gaps.
• Compliance and Industry Standards: Knowledgeable in incorporating legal, regulatory, and compliance requirements into the training content, ensuring that new hires understand the critical regulatory frameworks surrounding Property and CAT claims management.
• Collaboration with Leadership: Ability to work closely with Property and CAT leadership to ensure training objectives align with team and business goals. Experience in tailoring content to the specific needs of claims managers and other stakeholders.

#LI-KR1

Skills
Catastrophic Claims, Content Delivery, Design, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Leadership, People Management, Performance Management (PM), Process Delivery, Property Claims, Training, Training Programs

Compensation
Compensation offered for this role is $74,240.00 - 134,060.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click 'here' for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click 'here' for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the 'EEO is the Law' poster click 'here'. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click 'here'. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.