The Associate Manager owns and manages the application in production environments, being accountable for achieving key performance indicators tied to the success of the Microsoft Dynamics 365 platform and its integration with other business systems.

In this role, the Associate Manager leads and mentors small to medium teams, setting clear goals, motivating team members, and evaluating their performance. They offer guidance on technical issues, administrative policies, risk management, and problem resolution. This role also involves assisting in defining, implementing, and enforcing IT policies, procedures, and best practices aligned with Microsoft Dynamics 365 deployments. The Associate Manager plays a pivotal role in influencing business outcomes through strong leadership and technical expertise.

Key Responsibilities

• Leads and participates in retrospectives, encouraging each team member to provide feedback with empathy and fostering an environment of continuous improvement.
• Leads and participates in daily standups across site, cross-site, and product teams, ensuring alignment and open communication.
• Leads and participates in inceptions and sprint planning meetings, collaborating closely with the product manager to provide technical input and guide the backlog, ensuring a strong alignment between business needs and technical capabilities.
• Acts as a player-coach, leading by example in the day-to-day execution of building Microsoft Dynamics 365 product features and capabilities.
• Coaches the team and leads daily practices around paired programming, test-driven development, and best practices in coding and configuration specific to Microsoft Dynamics 365.
• Anchors the team with strong technical leadership, guiding them in selecting the right technologies, solving technical problems, and resolving technical conflicts within the Microsoft Dynamics 365 development team.
• Collaborates on strategy across product portfolios, working closely with product managers, peers, and stakeholders to ensure cohesive product development and execution.
• Leads the architecture and design efforts for the Microsoft Dynamics 365 solution, shaping the technical roadmap and ensuring scalability, security, and performance.
• Promotes knowledge sharing and contributes to the overall growth of expertise within the Dynamics 365 community, facilitating discussions on best practices, new technologies, and development methodologies.
• Establishes and advocates for continuous integration, continuous delivery, and continuous deployment pipelines for Microsoft Dynamics 365 solutions, driving a culture of continuous improvement through coaching and leading by example.

Education

4 year Bachelors Degree (Preferred)

Experience

8 or more years of experience (Preferred)

Supervisory Responsibilities

This job has supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Shift Time

Recruiter Info
Sunita M [C]

smabl@allstate.com

About Allstate

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.