At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This Counsel Support Associate III provides administrative support for the Client Legal Services Attorneys in an office under limited supervision. The role enters and manages data including pleadings, motions and all trial, arbitration, and mediation letters, as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining and archiving files, in addition to monitoring and routing internal and external client inquiries.
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Key Responsibilities
Monitor and maintain compliance with Team Connect (Litigation Management System)
Handle multiple demands on an on-going basis including familiar situations, sensitive information and some high-level contact
Ability to complete minor investigations & solve problems related to specific tasks
Ability to train others across team boundaries on various work group functions
Handle some ambiguous situations and confidential information
Handle calls in a timely manner and ability to initiate oral and written responses to routine inquiries
Education
High School Diploma or GED (Preferred)
Experience
0-2 years experience (Preferred)
Supervisory Responsibilities
This job does not have supervisory duties.
Education & Experience (in lieu)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Business Communications, Case Management, Client Relationship Building, Litigation, Office Administration
Compensation
Compensation offered for this role is $18.27 - 31.25 per hour and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.