At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Underwriting Coordinator role manages the incoming workflow of various work requests to the Group Underwriting team, ensuring accurate assignment, case setup and timely turnaround.
Key Responsibilities:
- Responsible for accurate case set-up and annotation across internal systems.
- Manages workload to ensure client needs are addressed and agency expectations are met.
- Communicate to internal departments and external Sales Executives through phone and e-mail in a professional manner.
- Accurate documentation of group plan design, participation, and rating during annual group product anniversary renewal review
- Manages time effectively to prioritize workload.
- Suggests business process improvements to gain efficiency within the role.
- Provides feedback at team meetings as well as contributes to learning topics as assigned.
- Strives to learn and grow by demonstrating initiative daily.
- Acts as a valued member of the team, including assisting in training and mentorship of newly hired Coordinators.
- Manage the workflow of multiple tasks and maintain a detailed understanding of the status of various assigned tasks.
- Works special projects as needed.
- Participates in peer review and quality control for team(s) as needed.
- Sets up cases in the GI/CGI Tool and notes the Quick Sheets on behalf of the UW team.
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- Maintain and prioritize requests to the GI Escalation Team e-mail box.
Knowledge, Skills & Competencies:
- Proficient understanding of Sales Force (CRM) and application workflows.
- Excel Word, and Power Point.
- Genelco.
- AWD (Automated Workplace Distribution) work.
- Strong attention to details.
- Adept communication and interpersonal skills for working with internal business partners.
- Proven prioritization and time management skills with accurate results.
- Organizational, problem-solving and critical thinking skills.
- Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.
- Keeps current on Allstate business strategy, state/territory issues, regulations and trends.
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Education & Experience
- Bachelor's degree or equivalent experience
- Minimum of 2 years of Voluntary Benefits Insurance experience
Skills
Communication, Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Management Reporting, Results-Oriented, Stakeholder Management, Time Management
Compensation
Compensation offered for this role is $17.69 - 26.88 per hour and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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