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Director, Risk and Return Management

AT Allstate
Allstate

Director, Risk and Return Management

Markham, Canada

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.

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Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits To Joining Allstate

  • Flexible Work Arrangements
  • Employee discounts (15% on auto and property insurance, plus many other products and services)
  • Good Office program (receive up to 400$ back after purchasing office equipment)
  • Student Loan Payment Matching Program for Government Student loans
  • Comprehensive Retirement Savings Program with employer matched contributions
  • Annual Wellness allowance to support employees with improving health and wellbeing
  • Personal reflection day
  • Tuition Reimbursement
  • Working within the community and giving back!

Role Designation: Hybrid

The Director, Risk & Return Management is a key contributor toward advancing the maturity of risk and return by furthering a culture of prudency and risk awareness. The role is accountable for the development and implementation of Risk and Return Management initiatives such as risk and control self- assessments, continuous monitoring, risk and control automation, department risk frameworks and profiles and building out measurements around risk. At this level, the Director sets the execution strategy in support of the strategic direction for their organization and in support of the business objectives of the company, ensuring the structures and processes needed to effectively deliver the mission of the Risk and Return Management organization are in place. This role may include direct accountability for a risk category (e.g., strategic risk, culture risk, insurance risk, etc.), accountability for various sub-categories of operational risk, board and regulatory reporting, or it may include client relationship management responsibilities.

Key Responsibilities:

  • Support the CRO in identifying emerging risk, evaluating risk, monitoring the status of strategic initiatives and communicating changes in our risk profile.
  • Accountable to identify, measure, manage, monitor, report and escalate significant risk issues.
  • Contribute to support Enterprise Risk and Return Council (ERRC), Operational Risk and Return Council (ORRC) and board reporting
  • Provide risk consulting to complex and/or confidential topics and deliver a holistic view of risk to key stakeholders
  • Lead the development or enhancement of dynamic governance frameworks; Establish Key Risk & Performance Indicators
  • Promote risk management practice and culture to strengthen the risk and return environment of Allstate
  • Participate in various governance, working groups, AOR and project meetings related to risk and control matters assuring an open environment for collaboration, risk identification and mitigation
  • Manage a team or multiple teams of risk managers, consultants or analysts responsible for understanding the risk environment, and managing event-specific situations
  • Identify and assess severity and likelihood of issues for potential escalation and communication to Business Executives and Senior Risk Managers
  • Responsible for effective independent challenge of first line risk management activities, thematic reviews and 'deep dives' with senior leadership.

Supervisory Responsibilities:

  • This job has supervisory duties.

Education and Experience:

  • 4 year Bachelors Degree (Required)
  • Masters Degree (Preferred)
  • 12 or more years of experience (Preferred)
  • In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Functional Skills:

  • In-depth understanding of risk and governance.
  • Experience in one or more key risk categories: model, data privacy, technology, cyber, fraud
  • Data driven decision-making skills
  • Working knowledge of the Canadian regulatory Environment, specifically OSFI guidelines
    Ability to demonstrate full command of risk management in situations of a difficult nature for a large project
  • Have a mastery level of understanding of multiple areas of business knowledge to successfully meet work objectives, as demonstrated by the knowledge of Allstate's business units that relate to work responsibilities
  • Highly developed relationship management, influencing and leadership skills
  • People management
  • Program/project management
  • Organizational, verbal, and written communication skills and ability to lead and influence at all levels

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.

#LI-CS2

Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®

Client-provided location(s): Markham, ON, Canada
Job ID: allstate-143876518
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
    • Short-Term Disability
    • HSA
    • FSA
    • Mental Health Benefits
    • On-Site Gym
    • Pet Insurance
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Family Support Resources
    • Adoption Assistance Program
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
    • Four-Day Work Week
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Promote From Within
    • Mentor Program
    • Lunch and Learns
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Allstate.