Responsibilities:

• Deploy, configure, and maintain enterprise-grade servers, storage systems, and network hardware.
• Act as the company's eyes and hands to diagnose and resolve hardware and cabling issues issues in coordination with the Network Operations Center.
• Work within ticketing software to execute tasks, report hardware issues, and document progress.
• Communicate shift turnover with coworkers both verbally and writing to ensure continuity through the install and repair process.
• Use cable diagnostic equipment to test, identify, and correct issues with fiber optic and copper network cables.
• Provide vendor escorts and supervision for repairs, installations, move/add/change.
• Continuously monitor data center infrastructure with walkthroughs and utilizing software tools available.
• Maintain comprehensive documentation of standard operating procedures and inventory records.
• Implement and uphold industry-standard best practices for data center operation including physical security measures and environmental controls.
• Collaborate with cross-functional IT teams to support large-scale systems upgrades, migrations, and deployments.
• Assist in capacity planning and scalability assessments to meet evolving business requirements.
• Ensure 24/7 support by arranging shift coverage with teammates for PTO and Holidays.
• Promptly respond to hotline phone while onsite for any support calls and emergency incidents.
• This position requires significant time standing, walking, bending, and lifting.

Work Location: Hudson, OH - onsite

#LI-BS1

Work Hours:

2nd shift Monday - Thursday 4:00PM - 2:00AM (10 hour shifts) 10% 2nd shift differential.
Flexibility will be needed on occasion to cover other shifts when team members are out of the office, weekends and holidays.

Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Compensation
Compensation offered for this role is $52,260.00 - 92,790.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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