Key Responsibilities

Support implementation of simple to moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations.

Support execution of testing, debugging, performance analysis, and documenting simple to moderately complex hardware and software technology components.

Collaborate to build consensus with other Engineers to ensure that the modified hardware and software infrastructure interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet business function and performance requirements.

Support the completion of the following activities (concerning simple to moderately complex new network hardware and software technology components or enhancements to existing components): research, analysis, design, selection, planning, and engineering.

Support identifying and recommending major and significant changes for simple to moderately complex network hardware and software technology components for purposes of incident avoidance.

Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and/or software resiliency.

Support efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components.

Support the support for production service requests, performing routine administration, and supporting simple to moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution).

Support the effort to develop and maintain tools for the use of maintaining, modifying, and monitoring hardware and software technology components.

Education

4 year Bachelors Degree (Preferred)

Experience

2 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

* In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-BS1

Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Compensation
Compensation offered for this role is $52,260.00 - 92,790.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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