At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The ARS Claims Operations Associate Manager is responsible for administration of mail, document and file related duties, to provide operational and tactical support to all operating units. Also assists Senior Management, as required, to achieve operational/production goals and objectives.
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Key Responsibilities
• Utilizes resources to provide mail, document and file related support to Claim, Underwriting and House Counsel Operations
• Assists Senior Management in the day-to-day administration of facilities and facilities related issues
• Provides oversight and processing support related to commercial and other LV claim states
• Lends operational assistance & oversight in vendor billing and payment processing
• Oversees and coordinates production related to incoming mail, outgoing mail, document management and file storage, retrieval, and destruction
• Lends operational assistance & oversight in regulatory reporting (e.g., HCRA, MSP)
• Liaises with regulatory agencies and vendors
• Performs claim reviews and operational audits to identify problems and suggest improvements
Education
• 4 year Bachelors Degree (Preferred)
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Primary Skills
Shift Time
Shift C (India)
Recruiter Info
smabl@allstate.com
About Allstate
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.