At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Le ou la titulaire du poste de conseiller II est responsable de la prestation et du soutien des solutions de veille stratégique pour permettre la prise de décisions fondées sur des données. Le ou la titulaire du poste effectue l'analyse des données opérationnelles à l'appui de l'orientation stratégique d'Encompass, entreprise d'agents indépendants d'Allstate.
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Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation: Hybrid
This is a 12-month contract position.
Job Description
The Business Intelligence team provides key insights on all aspects of the customer lifecycle. We support all functions within the Allstate Company Group (Allstate, Pembridge, PAFCO and Ivantage) such as Sales, Claims, HR, Marketing, Underwriting, Finance, SLT and many more. The candidate will be involved with our partners to understand the business need, analyze the data, and design the best solution.
Accountabilities:
- Interpret data, analyze results using statistical techniques and provide ongoing reports
- Understand our business stakeholders business challenges, define, design, and implement business intelligence reporting and dashboard solutions to address the business problems
- Collaborate with business stakeholders to identify opportunities to leverage company data and data platforms, and build optimal business case for business growth
- Advise business stakeholders on how to measure their business processes and advise on best metrics to use for different processes
- Gather proper requirements and ensure they are aligned with the overall objective and insights sought by our business stakeholders
- Identify, analyze, and interpret trends or patterns in complex data sets
- Work with management to prioritize business and information needs
- Locate and define new process improvement opportunities
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize overall efficiency and improve quality
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Filter and clean data by reviewing reports, and performance indicators to locate and correct problems
Qualifications:
- 2 years' experience as a Data Analyst with advanced level of computer skills, including SQL and/or SAS, Tableau preferred (and/or Power BI) Reporting, Excel
- Excellent verbal and written communication skills, effective negotiation and problem-solving skills
- Adept at queries, report writing and presenting findings
- Ability to work in a team as well as independently
- Identifying new ideas, techniques and opportunities for improving effectiveness, performance and productivity is essential
- Knowledge of statistics and experience using statistical packages for analyzing datasets
Bonus qualification:
- Insurance experience
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Skills
Analytical Thinking, Communication, Insurance Industry, Management Reporting, Microsoft Excel, Microsoft Power Business Intelligence (BI), Prioritization, Problem Solving, Statistical Analysis Systems (SAS) Programming, Structured Query Language (SQL), Tableau (Software)
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®