At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Agency Assistant responsibilities encompass various administrative tasks and being the initial point of contact for clients, which requires a blend of organizational skills, professionalism, and a customer-centric approach. By efficiently managing office administration and embodying superior customer service standards, the Agency Assistant contributes to the overall growth and success of the agency.
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Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Benefits to joining Allstate
Complete Group Benefits Program customizable to your needs
Working within the community and giving back!
Opportunity for career development and growth.
We work a 37.5 hour work week.
Our team is growing and we are actively looking to hire an Agency Assistant.
Role Designation: Office-Based
Accountabilities
Greet walk in clients as well as answer and direct incoming calls
Distribute, action, and sort incoming mail
Order and manage inventory of office supplies as required
File all documentation accordingly while exercising a high level of confidentiality
Provide support with expense reporting as required
Other tasks as required.
Qualifications and Education
1 to 3 years' experience working in an office in an administrative or customer service capacity
Proficient in Microsoft Office (Outlook, Word Excel, etc.)
Strong multi-tasking skills
Excellent customer service skills
Strong organization skills
Ability to exhibit sound judgement and discretion
* Proficient with standard software applications.
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.
Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®