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Alight Solutions LLC

Smartsheet Innovation Specialist

Mexico City, Mexico

Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.

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Smartsheet Innovation Specialist

As part of our Professional Services - Global Project Operations team supporting deployment of HR and Finance Systems to large and medium size organizations, the Smartsheet Developer's primary responsibility is to develop solutions using core and premium Smartsheet products to enhance our business processes.

Your primary responsibility is to understand, create, support and enhance business processes by advising business and domain experts on the application of Smartsheet, focusing on formulation of potential solutions to meet our business goals. This could involve:

  • Creating and enhancing user-friendly project and financial reporting using Smartsheet reports, dashboards and data apps
  • Configuring new Smartsheet objects such as new Project Management or Client reports
  • Re-engineering business processes to improve automation and efficiency using workflows and integrations
  • Understanding new Smartsheet features and advising how best apply them to our existing installation
  • Capitalizing on Smartsheet partners and APIs e.g. Bridge, Jira, Salesforce, Docusign to integrate and improve data flows across the business
  • As a member of our Smartsheet change board, evaluate the impact of changes and specify the requirements for changes and additions to our Smartsheet installation

You will also be responsible for

  • Supporting the Smartsheet Administration team with
  • day to day Smartsheet support queries that may require escalation
  • oversight of Smartsheet system administration, access and security
  • Providing a suite of regular report / dashboard items to management
  • Supporting the adoption and training of Smartsheet users across the business

You will be supported by a team of project coordinators, our Smartsheet Administration team and our Smartsheet user group

Requirements:

Knowledge, Skills, Abilities, and Experience

Knowledge, Education, Certification, Skills & Technical Proficiencies

ESSENTIAL

  • Bachelor's degree or equivalent years of work experience
  • Experience of developing Smartsheet solutions for a medium to large sized business
  • Advanced Excel and strong knowledge of MS Office Suite
  • Understanding of Project Management processes and tools - including planning, progress tracking, risk and issue management frameworks, change control frameworks, sign-off procedures
  • Analytical skills, able to work with project and financial information such as time tracking information or forecasts vs actual reports
  • Ability to communicate complex technical information to a non-technical audience
  • Fluent English skills (C1 at minimum if not a native speaker)

PREFERRED (but not Essential)

  • Smartsheet Certified in Core and Premium Apps
  • Understanding of software development lifecycles gained by working in a structured project environment

Work Experience

  • Experience working at a highly technical level with Smartsheet core and premium products
  • Experience of building integrations to enhance data flows across multiple technologies
  • Experience working in a virtual team-oriented, collaborative, multinational environment
  • Excellent spoken and written communication skills
  • Experience working in busy environments balancing multiple tasks

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: Alight-R-29273
Employment Type: Other