Content Developer
Creative Support Team (India)
Average years of work experience: 5+ years
The Content Developer will accurately configure and/or customize standardized or templated communications across multiple client and product campaigns and print/digital formats, using requirements and source materials, and in some cases, write new content as appropriate.
In this position, you will:
- Configure and write content for a range of configurable and customized products and platforms
- Manages multiple projects and prioritize work to effectively meet project goals and deadlines
- Support content development, configuration and delivery for multi-channel campaigns across a wide variety of topics such as health care, absence management, wellness, retirement, financial wellbeing, total rewards, benefit plan design changes, pay and incentive programs, recruiting, organizational change, and more
- Focus on content configuration and development-with great attention to details and technical accuracy
- Uphold Alight's brand and product standards, ensuring consistency in terminology, punctuation, grammar, tone and style
- Adhere to and contribute to project governance (project schedules, tools, documentation, risk management, open issues, etc.)
- Regularly document progress and completion of work using collaboration, workflow and ticketing tools
- Collaborate with other creative stakeholders such as creative directors, product leaders, graphic designers and project managers
- Consult with internal partners and stakeholders, lending content expertise and point of view to support strategy and delivery
- Support the Creative Studio by applying market trends and content best practices, and contributing to product development and other strategic initiatives
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Required skills, experience and technical knowledge
- Exceptional verbal and written communication skills; HR/benefits expertise a plus
- Minimum of 5+ years of relevant work experience
- Demonstrated ability to write and guide others to write compelling communication materials for a variety of audiences and media
- Experience managing variable messaging/fields/requirements a plus
- Able to engage with and present to clients as needed
- Able to assimilate source materials, input from subject matter experts and other relevant documentation to deliver on content expectations
- Able to understand role on project/team, while going beyond to add value
- Able to collaborate efficiently and effectively with clients and colleagues
- Accountable for assignments/projects to ensure they're delivered with excellence
- Able to partner with subject matter experts from other lines of business
- Can learn and apply new technologies
- Software fluency, including Microsoft Office 365, Smartsheet and Adobe Acrobat
- Excellent organizational and project management skills
- Demonstrated presentation skills
Education
Bachelor's degree in Mass Communication, Journalism, Human Resources, Marketing or related field
Work Policy
- Working in UK Shift from 12PM to 9PM
- Hybrid Work Model Offered (3 Days/Week From Office)
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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