At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
Alcon is looking for an enthusiastic Knowledge Management Intern with a background in Library or Knowledge Management Science to join our team. In this role, you will help evaluate and enhance our current Knowledge Base processes, identify areas for improvement, and design efficient knowledge capture and conversion processes.
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Location: Internship will be located at our US headquarters in Fort Worth, TX.
Over the course of the internship, you will have the opportunity to gain diverse experiences, participate in leadership meetings, receive mentoring, programming tailored to grow professionally, and network.
Project Overview:
- Review and analyze existing Knowledge Management (KM) processes to identify strengths, gaps, and areas for improvement.
- Assist in designing, documenting, and implementing effective knowledge capture, storage, retrieval, and sharing processes to ensure information is accessible and useful to all employees.
- Evaluate AI integration strategies.
- Develop strategies for converting tacit knowledge (e.g., employee experience and expertise) into explicit knowledge (e.g., documented guidelines, procedures).
- Conduct interviews or surveys with key stakeholders to understand their knowledge needs and challenges.
- Create and maintain a catalog of existing knowledge assets, including their location, status, and relevance.
- Assist in developing metrics and KPIs to measure the effectiveness and impact of KM initiatives.
- Provide training and guidance to employees on best practices for knowledge sharing and utilization.
- Must be enrolled in an accredited university or college for at least one semester prior to the internship, and at least one additional semester following your internship.
- Bachelor's student in Library Science, Knowledge Management, Information Science, or a related field
- Academic performance: Minimum cumulative GPA 2.8/4.0
- Demonstrated leadership skills (i.e. extracurricular activities or projects)
- Must be authorized to work in the US on a permanent basis without requiring sponsorship (students on an F1 visa with CPT may be accommodated).
- Ability to commit to a 10-12 weeks, full time (min of 40 hrs. weekly) during the summer of 2025.
- Must have a graduation date of December 2025 or later.
- Demonstrated leadership potential.
- Strong analytical skills.
- Excellent oral and written communication skills.
- Benefit from working in a highly collaborative environment.
- Join Alcon's mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career.
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.