Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
We are seeking an experienced Operations Specialist to bring their expertise to our legal department. This role offers an exciting opportunity to contribute to ouroperational excellence and support our rapid growth in the competitive SaaSMarket.
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Responsibilities:
- Drive efficiency and process optimization initiatives to streamline
- Leverage technology and systems proficiency, including legal
- Apply proactive and innovative thinking to identify opportunities for
- Successfully manage multiple projects, tasks, and deadlines,
- Utilize strong analytical and problem-solving skills to analyze data,
- Adapt quickly to changing priorities, proactively identifying operational
- Foster effective communication and collaboration with cross-functional
operations within the legal department and enhance overall
productivity in a high-growth SMB environment.
technology to optimize operations, including the use of SaaS tools,
data management systems, and project management software.
operational improvement, scalability, automation and achieving
operational excellence in a high-growth SMB setting
prioritizing work to support the legal team's objectives and deliver
timely results.
identify trends, and drive continuous operational improvements
aligned with the company's growth goals.
challenges, and developing innovative solutions to address them.
teams, facilitating seamless coordination and clear communication
amidst rapid changes.
Qualifications:
- Bachelor's degree in a relevant field, such as Business Administration,Operations Management, or a related discipline. Additional degree inlaw is a plus.
- 5 years experience in Consulting with major P.M. experience followed by an Operations Specialist or in a similar role, preferably within a SaaS or technology company.
- Strong track record of driving process optimization, operationalefficiency, and continuous improvement initiatives.
- Excellent analytical and problem-solving skills, with the ability toextract insights from data and translate them into actionableStrategies.
- Proficiency in using SaaS tools, data management systems, and project management software.
- Meticulous attention to detail and a strong commitment to ensuringaccuracy in data analysis, and documentation.
- Exceptional communication and collaboration skills, with the ability towork effectively with cross-functional teams and stakeholders at alllevels.
- Demonstrated project and time management abilities, with thecapability to manage multiple projects concurrently and meetdeadlines in a fast-paced environment.
- Sound business acumen and a solid understanding of the SaaSIndustry, market dynamics, and challenges faced by high-growth SMBs.
- Proactive, innovative, and adaptable mindset, with a passion fordriving operational excellence and contributing to the success of ahigh-growth SMB SaaS company.
#LI-MC1
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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