Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
We are a collaborative, remote-first team that is driven, highly skilled, biased for action, and humble. We are looking for an experienced Staff Product Designer to join our team at a critical juncture to redesign our customer facing communications via email and SMS.
This role will report into the Design Systems & Growth UX team and will design best-in-class communications, scale the Design System to accommodate communications in Figma as well as email HTML templating tools, and take on growth initiatives to systematically expand our consumer growth.
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The Design Systems team is a small group of systems thinkers & connectors focused on the cohesive strategy of building, scaling, maturing, and improving the user experience across our surfaces. As Affirm scales, the Design System is an integral piece of ensuring a premium, consistent, trustworthy, and delightful experience for our users.
What you'll do
- Lead the design of end to end growth UX initiatives
- Design scalable systems, experiences, and frameworks with a focus on clarity, performance, high craft and visual luster
- Working closely with Content Designers, you will lead the refinement of the visual language of the Affirm Communications Strategy
- Author detailed documentation for the Affirm Communications Design System to outline guidelines and standards for us by other Designers, Engineers, Marketers, & Content Designers
- Be agile about providing context and incorporating feedback from Affirmers at all levels – engaging with teams across Affirm to educate, inform, and answer questions
- Partner closely with Engineering, Research, Content Design, Product Management, Product Marketing, Brand and Compliance & Legal to execute delightful user experiences
What we look for
- 7+ years experience in communications & growth strategy, user experience, communications design or product focused roles
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
- Hands on experience in designing components and contributing to the development of design systems.
- Exceptional visual design & information architecture skills with a balanced understanding of ‘just right’ design & timeliness
- High level proficiency with Figma, Adobe Creative Suite, Contentful, SFMC
- Knowledge of HTML, CSS, Lottiefiles, WCAG
- Comfort in ambiguity: you are able to self-direct, prioritize, and clearly communicate with stakeholders in shifting environments
- Reliability: you communicate clearly and follow through
- Humility: you recognize the efforts & importance of all contributors to the Design System & Design
Nice to Haves
- UX writing experience
- Experience with consumer finance and/or payments
Pay Grade - N
Equity Grade - 12
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
USA base pay range (all other U.S. states) per year: $169,000 - $219,000
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
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