Senior Product Manager, KYC Framework

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Manager - KYC Framework

Our state-of-the-art Adyen for Platforms offering is relatively new and one of the most exciting – and fastest growing – initiatives to work on within Adyen. You'll become part
of the Identity Risk Frameworks group that is instrumental in driving scalability, reliability, observability & time to value to enable Adyen to deliver best in class onboarding experiences with scalable operations. Your areas of ownership will focus on delivering impactful onboarding and developer experience of the onboarding API and also ensure compliance to KYC and AML regulations across the markets that Adyen operates in.

Adyen is looking for a senior product manager to help us scale our Adyen for Platforms offering. You will be working closely with engineers, designers and data analysts to identify and drive the development of building a foundational platform that provides a great onboarding experience along with compliance to regulations. 

What you’ll do:

• Define the Vision & Strategy – Develop and articulate a long-term product vision and roadmap for KYC frameworks, balancing regulatory compliance, risk management, and user experience.
• Lead Product Execution – Translate strategic objectives into actionable product initiatives, driving end-to-end delivery from ideation to launch, while ensuring alignment across cross-functional teams.
• Enhance Scalability & Efficiency – Identify opportunities to improve and streamline KYC processes, leveraging automation, AI, and data-driven decision-making to enhance operational efficiency and customer onboarding.
• Drive Cross-Functional Collaboration – Partner closely with Compliance, Engineering, Data, Legal, and Business teams to design and implement solutions that meet both regulatory requirements and customer needs.
• Stay Ahead of Industry Trends – Monitor evolving global KYC regulations, emerging technologies, and industry best practices to proactively adapt and future-proof our frameworks and set the new standards.
• Measure & Optimize Performance – Establish key success metrics, analyze product performance, and iterate based on insights to continuously improve the KYC experience and effectiveness.

Minimum Qualifications:

• 5+ years of Product Management experience, driving products and features from concept through launch and beyond. Experience with API and platform products and understanding of onboarding and regulations associated with this is preferred.
• Singular focus on customer experience with the ability to challenge and debate issues of importance to identify the best possible outcome for the customer.
• Ability to define and articulate a product strategy and get stakeholders to buy in, while simultaneously thriving in the execution of the vision.
• Collaborate closely with engineers to build highly complex products at scale.
• Excel in a fast-paced and dynamic environment, navigate ambiguity and balance competing demands and limited resources.
• Ability to communicate effectively across all levels of the organization to keep them engaged in making key decisions and informed of progress.
• Experience in the payments, platforms and/or financial services industry is a plus.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.