This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why this role matters As a Senior Product Designer, you’ll play a pivotal role in shaping experiences across some of the most critical digital properties at Adyen. 1) The B2B portal, where customers set up business, manage their payment and financial products, handle reconciliation, access support, and grow their businesses; 2) the Back-office portal, which empower our internal teams to provide seamless and efficient customer support. Your mission will be to deliver a unified, best-in-class, end-to-end customer experience that helps Adyen's customers ramp up faster, reduce time-to-margin, and easily manage their businesses across our interfaces. This role is critical in driving innovation and ensuring scalability as we continue to evolve our product offerings.

What you’ll do

• Take ownership of complex ecosystems and products by deeply understanding customer goals and aligning solutions with both business objectives and user needs. 
• Use data-driven insights to design simple, intuitive interfaces that exceed expectations, solve complex user problems, and drive impactful initiatives forward.
• Proactively seeking opportunities to enhance design practices, elevate product quality, and drive impactful new initiatives that push the business forward.
• Collaborate across teams to integrate feedback from cross-functional partners, driving strategic improvements and fostering an environment of continuous learning and collaboration.
• Mentor and inspire other team members by setting new standards of design quality and driving knowledge sharing across the organization.
• Document and share work strategically, ensuring transparency and alignment across teams.

This is you

• A Bachelor or Master Degree in Interaction (Product) Design or related fields (including information design, conversational AI, etc).
• Have 5+ years of experience designing complex hardware/software solutions, preferably in SaaS or B2B products, with a proven ability to simplify intricate workflows and enhance user experiences.
• A strong sense of mission: Taking responsibility for the success of the company and our customers by setting high standards, taking ownership, and fostering collaboration.
• Curiosity-driven growth: Maintaining curiosity and continuously seeking new insights and advancements. By taking thoughtful risks and learning from failures, we drive growth, adaptability, and meaningful innovation.
• Thriving through uncertainties: Embracing new challenges and shifting landscapes with a positive outlook, we adapt swiftly and effectively. By staying flexible and proactive, we turn uncertainty into a driving force for sustained progress and meaningful results.
• Action with intent: At the heart of design is solving meaningful problems—whether emotional, practical, or social. We focus on identifying what truly matters and crafting solutions that drive measurable business and user outcomes, avoiding iterations that fail to make a real impact.

The annual base salary range for this role is $150,000 - $210,000, plus RSUs; to learn more about our compensation philosophy, please click here.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.