Payments Partnership Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payment Partnerships Manager

Adyen is looking for a Payment Partnerships Manager who will advance Adyen’s strategy and agenda with the global payment networks (Visa, Mastercard, American Express and Discover), local payment methods in India (Rupay, UPI) and local acquiring banks in India.

You will manage one or more of Adyen’s strategic payment partners in India and use your influence and tenacity to build strong inroads across their organization and ultimately elevate these relationships to a top-tier status. You will regularly collaborate with internal global stakeholders to bridge the gap between our global offering vs local requirements. 

This role requires a series of skills including: knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, negotiations and an overall desire to be an accelerator for our business. 

What you’ll do:

• Define and execute a comprehensive and proactive partnership strategy with one or more of the payment networks and acquiring banks
• Build new relationships with new partners in the India ecosystem
• Drive all aspects of the partnership including prioritization of key focus areas, structuring/negotiation of new initiatives, and ongoing partner management
• Elevate Adyen’s influence & positioning through facilitating joint product development, co-marketing, and other opportunities
• Develop and execute programs to further Adyen’s strategic goals and overall positioning in key markets and segments
• Provide your expertise in discussing global payment trends, rules, and regulations with internal stakeholders
• Participate in Quarterly Business Reviews with our top merchants to provide insights as needed
• Work with product managers in the development of new products
• Manage escalations from local and global teams, and ensure resolution with the right teams at the payment networks
• Work with teammates globally to review the impact of Card Scheme updates, share perspectives, and seek clarity
• Work on business optimisations with issuers in the country to improve performance, where required
• Ensure core operating responsibilities are being fulfilled, including network reporting, certifications, etc

Who you are:

• 5+ years of related experience in Payments. Bonus points for international experience
• Experience in building and managing relationships with external business leaders and others across a partner organization
• Understanding of the payments landscape, with critical thinking skills to comprehend and interpret emerging trends
• Strong written / verbal communication skills, and an experienced presenter
• Effective and self-sufficient with the ability to operate comfortably and independently within a complex global environment
• This is a full-time position with the ability to work a minimum of 40 hours/week

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Mumbai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.