This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

KYC Specialist- Platform Operations

We are looking for a driven, enthusiastic and self-reliant person to join our KYC team.

As a KYC specialist you will be starting and managing projects to improve our product and KYC processes with a tech approach focussing on scalability and automation. You will be doing this to make sure we are compliant and ensure scalability in line with the growth of our merchants.

Moreover, you will be working closely with product, commercial and compliance teams whilst collaborating with some of the biggest companies in the world and ensure scalability in line with platform growth at the same time.

What will you do?

• Collaborate with our product teams on our platform improvements
• Start and manage projects along with your colleagues on compliance, tech or commercial oriented focus areas 
• Perform KYC checks on (sub-)merchants, collect and verify relevant documentation
• Manage the daily KYC operations 
• Iterate on the KYC process flow
• Build insight-rich dashboards 

Who are you?

• You have at least 3 years of working experience in KYC, project management and worked directly with B2B customers
• You are operationally oriented with a critical and analytical mindset
• Motivated and driven to lead process improvements
• Affinity to engage in side projects with our cross-functional teams
• You pick up new information easily, take initiative and have a great sense of responsibility
• Great communicator with a team spirit

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of in our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.