What you should know about Advia

Advia is a fast-growing Credit Union that is positioned in the top 3% of credit unions across the United States. We serve almost 200,000 members with assets over $3 Billion. We offer very similar product and services as the big banks with a focus on saving our members money while providing financial advantages. We are rooted in our communities and believe we have a responsibility to give back outside of our four branch walls through volunteering and charitable donations. The work environment at Advia is fast-paced, performance based, and fun infused. We certainly live by the saying "work hard, play hard." As an employee of Advia, you can expect regular and constructive feedback, development opportunities, great benefits, excellent co-workers and engaged managers.

Major Duties and Responsibilities

• Processes and balances daily ACH settlement activity received by the Federal Reserve Bank, including balancing, researching rejected items, and sending returns and notifications of change within the regulated timeframes and in compliance with NACHA guidelines.
• Ensures originated ACH transactions are processed within the guidelines set forth by NACHA and the Federal Reserve Bank. Responsible for the research and handling of returned originated transactions and communicates returned items to the appropriate members and/or departments as outlined in credit union procedures.
• Processes, posts, and reconciles share draft settlement files and share draft returns, official checks, and money orders.
• Reviews, balances, and transmits deposited check items received via branch transactions, ATMs, and remote deposit. Carefully assesses check items for signs of alteration or fraud according to credit union guidelines.
• Processes incoming and outgoing wires following credit union procedures, Federal Reserve Bank standards, and OFAC/BSA policy.
• Provides timely and quality service and support to internal team member inquiry received via chat, email, help desk ticket, and phone queue, by providing knowledgeable advice, information, or taking appropriate action consistent with credit union procedures.
• Ensures compliance with the Dodd-Frank Act remittance rules for international wires.
• Assists with maintaining accurate credit union records by maintaining adequate transaction documentation.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines.

Requirements

Experience

A minimum of one year up to three years of similar or related experience, including preparatory experience.

Education/Certifications/Licenses

A high school degree or equivalent. AAP or NCP certifications preferred but not required.

Interpersonal Skills

Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions.

Other Skills

Knowledge of NACHA operating rules and guidelines and relevant industry regulations. Intermediate knowledge and experience using Microsoft Excel and Microsoft Outlook. Ability to work on standard personal computers (including peripheral equipment), typing 40-50 words per minute, view a computer terminal for varying periods, and learn and retain the proper use of office equipment. Must be able to work with various PC software. Self-motivated in a fast-paced environment with the ability to work accurately, independently, and meet deadlines as assigned. Good communication skills with the ability to build and maintain effective working relationships.

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.