ADP is hiring a VP/GM, Core Market within our HRO Comprehensive Services organization.

• Do you get excited about working in an organization that is growing quickly and navigating uncertainty?
• Do you enjoy working through complex challenges and providing innovative and optimized solutions that blend product, process and people?
• Can you develop innovative ways to increase revenue and long-term retention opportunities?

Well, this may be the role for you. Ready to make your mark?

In this role, the Vice President/ GM, Core Market for HRO (Human Resources Outsourcing) Comprehensive Services, you will direct all activities of the Core Market ("Alex" (clients) with less than 150 associates) within Comprehensive Services to meet profitability and growth objectives established for the business.

The VP/GM has end to end client ownership in the Core Market and sets the strategy and collaborates with a broad array of field and functional stakeholders to meet all Financial and Service objectives - driving Revenue, New Business Starts, Client Retention, Client NPS and Net Operating Income. Responsible for all activities relating to the creation and accomplishment of market financial plans and objectives, operating plan initiatives, client experience, associate engagement, associate retention, and talent development.

As the VP/GM, your span of control will consist of ~5 directs and ~800 indirects on and offshore. You will report directly to the Senior Vice President.

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A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

WHAT YOU'LL DO: Responsibilities

• Develops and executes a strategy that supports Comprehensive Services vision to be the premier provider of HCM solutions to the Core Market. Drives growth and solutions, via highly engaged associates, and personalized/ strong client relationships
• Collaborates effectively with key functional and field organizations; Sales, Global Product and Technology, HR, Finance and Shares Services
• Leads the business to meet all financial goals. These goals include; driving Revenue, New Business Starts, Client Retention, Client NPS and Net Operating Income. Continually analyzing operating results of its functional groups - Service, Implementation, and Client Success to identify new areas of opportunity for growth, improved client satisfaction and operating productivity
• Develops and articulates the strategic objectives of Comprehensive Services in a clear and compelling manner to all leaders and associates. Keeps the organization's vision and strategic plan at the forefront of decision making. Develops and communicates clearly defined service goals, objectives and results to the organization
• Develops leaders within the organization by providing developmental assignments, coaching, timely feedback and guidance. Rewards results and behaviors that support the mission, vision and values of ADP. Develops successors. Drives the ADP Employment Value Proposition throughout organization and develops a highly engaged workforce.
• Maintains key client and partner relationships. Develops a deep understanding of the perspective of the client, and our associates and takes actions to integrate their needs with the products and strategic direction of ADP. Balances client expectations with associate engagement and financial performance
• Supports ADP and Comprehensive Services in its Business Transformation initiatives
• Serves as a key member of the Comprehensive Services Leadership team and partners with other ADP leadership teams as needed especially across HRO Organization- sharing best practices and providing support. Assumes other special projects/assignments as directed by the SVP (Senior Vice President).

TO SUCCEED IN THIS ROLE: Requirements

• This position is not a remote role. We operate on a Flexible Working Model of 3 days in the office (minimum) and 2 days at home.
• Bachelor's degree preferred but will consider years of extensive work experience along with some education
• 15+ years domain expertise in key human capital arena, human capital software, consulting or in a human capital business operations function, including 7 to10+ years of management experience.
• Excellent planning and organizing skills with ability to effectively direct/lead the business unit's overall service operations in order to maximize revenues and profits. In-depth knowledge of financial practices. Excellent time management, communications, decision making, presentation, leadership and organization skills.
• Leadership Expectations:

Business Leadership -- Strategy and Planning, Results Accountability, Financial Management
People Leadership -- Impactful Communication, Building Talent Relationship Building
Market Leadership -- Client Focus, Outside-In Perspective, Bias for Growth

• A highly motivated self-starting, autonomous individual who can work independently and set their own priorities, yet also function well as part of the overall acquisition team
• A polished, self-confident person who can influence the thinking of others through example and open personal style
• A person with impeccable personal and professional ethics. Has a reputation for honesty and credibility. A person who is discreet and can be trusted to be highly confidential
• Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
• Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
• Ability to work and thrive in a team environment, focused on achieving results

BONUS POINTS FOR THESE: Preferred Qualifications

• MBA or advanced degree
• Advanced learning via leadership development program/association
• C-Suite experience
• Excellent interpersonal skills; able to manage diverse resources within a matrix environment toward the achievement of the common objective
• Outstanding mental discipline: a thorough, analytical, detail-oriented person with excellent and consistent follow-through

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to more easily integrate your work and your life.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.