Job Summary:
The role of the Payroll Specialist is to produce the payroll for a portfolio of clients (from 1 to 4 clients); acting as their liaison for payroll-related processing. In addition, this role will participate in system testing as needed, provide consultation to clients and others and as needed.
Responsibilities:
- Produce timely and accurate payroll- includes all interface and payroll processing activities.
- Act as day-to-day liaison with clients designated contacts for payroll-related processing; Respond to client inquiries and take appropriate action ensuring timely review and resolution of issues. Work effectively across ADP France to resolve client issues. Maintain client payroll procedure manuals and business process documents
- Attend to each legal training and review all statutory changes
- Control all the client's impacts following all statutory changes
- Meet the contractual requirements and the payroll scope
- Respect all deadline mentioned in the client's contract
- Deliver the internal and external KPI
- Suggest processes and controls tools improvements
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Reports & Performance Metrics:
Reports to: Leader Payroll Specialist
Supervises: not applicable
External Relationships: French Major Accounts Team within ESI International
Education & Experience:
- Degree or Equivalent: Bachelor's Degree
- Major Area of Concentration: IT / Business / Accounting
- Work Experience:
- Associate Payroll Specialist 1-3 yrs
- Payroll Specialist 3-5 yrs
- Senior Payroll Specialist 5-8 yrs
People Management:
- Team oriented/Team Player
- Customer Service Skills, Client focus
- Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English
Knowledge and Skill Requirements:
- Language Skills
- Fluent in French language, speaking/writing/listening min B2 level
- Fluent in English language, speaking/writing/listening min B2 level
- Technical skills :
- Microsoft office suite (Excel, Word, Power Point)
- MS Outlook
- Skills and Abilities:
- Payroll industry, process, and France-specific knowledge and expertise
- Ability to use ADP systems and processes accurately and consistently; HR/Payroll expertise
- Customer Service Skills, Client focus
- Interpersonal and Communication Skills, written, listening and verbal, in country of servicing and English
- Troubleshooting/problem resolution skills
- Ability to organize, prioritize and multitask
- Team oriented/Team Player
- Ability to work under pressure while maintaining deadlines
- Analytical ability
- Attention to detail
- Possesses a continuous improvement mind-set and is receptive to change
- Must be able to demonstrate competencies as detailed in the Leadership Expectations for Individual Contributors
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
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