Job Title: Functional Consultant
Location: Various UK / ADP Flexible 3-2 Model
Reports To: Implementation Team Manager
ADP is hiring a Functional Consultant to Implement and familiarize new and existing clients with the functionality of ADPs combined payroll and HR systems. If you are looking to step into the popular world of tech and implementation? This could be the role for you! We will take your current knowledge and train you on the tech / implementation side.
Key Responsibilities
- Responsible for Implementing new clients and understanding their internal business needs, the Consultant then makes recommendations and provides solutions to meet these needs.
- Develops and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience.
- Establishes and manages activities towards project milestones independently or in conjunction with Project Manager.
- Communicates continuously with clients and ADP Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule.
- Interpret issues and find creative solutions to help the business with their long term needs.
- Performs adequate system testing and presents findings to the wider project team
- Managing meetings, facilitating workshops and delivering presentations.
- Ensuring that the project is running to established time scales and attending project meetings with the client to discuss progress and critical issues.
- Commercial awareness, able to understand financial objectives and how the role can impact on this.
- Share knowledge and expertise to help lead specialists and other consultants.
- Creates bespoke reports and Interfaces.
- Exchange routine information with members of client project team, including priorities, timelines, issues as they arise.
- Analyze existing systems, interface requirements, business processes.
- Ability to work independently and provide solutions to the client.
- Ability to influence client and guide the client to best solution to help resolve their client needs.
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Accurately documents the proposed payroll functionality and procedures.
Build long term relationship and trust.
Interact/collaborate with ADP associates in Sales and Service.
Maintains and expands knowledge / proficiency on function, products, services, and Requirements:
- In depth UK Payroll knowledge
- End to end implementation experience within the HCM space (Preferred)
- Ability to maintain focus and work effectively with multiple demands
- Experience in a client facing role
- The ability to communicate well at all levels and build solid business relationships
- Proven ability to lead client meetings, (face to face or over the phone)
- Understanding of the effective use of technology / systems in HR or payroll
- HR and Self-Service application knowledge (preferred)
- Experience in being responsible and taking ownership for multiple clients at any one time
- The passion to learn and build a career in Implementation
- Computer literate, MS Office (Word, Excel, PowerPoint)
- Excellent analytical and time management skills
- Full valid driving licence
- Bachelor's Degree preferred, or equivalent in education and experience
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