To thrive in this role, you must be comfortable working in a metrics-driven, team-based environment. You are analytical, enjoy working in a challenging environment and adapt well to change. You have a way with internal and external stakeholders that builds rapport, establishes trust, and exemplifies professionalism.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we've earned accolades from some of the industry's most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto's Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel:

http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about careers in Implementation at ADP, visit:

https://jobs.adp.com/locations/canada/teams-roles/implementation/

Responsibilities:

• Consult with clients on best practices as it relates to managing their requirements on ADP Solution
• Demonstrate expansive knowledge of ADP solution and is able to facilitate discussions between ADP and Client SME's on interfaces/integration/customization as it related to payroll.
• Responsible for delivering a quality implementation based on ADP's WFN implementation methodology
• Analyze, configure, and facilitate requirements discussions with internal and external partners to properly set up the client's WFN Solution.
• Support Training, Testing, and validation activities with the client and implementation intact team as a core aspect of unit, UAT and PCT testing.
• Demonstrate a holistic understanding of ADP Solution and is able to provide client with high level support and understanding of end to end data flow and interdependencies of core solution ie. T&A, Benefits, GL, PTO, Interfaces, custom reports.
• Manage project risks and escalations to resolution.
• Provide timely follow-up and resolution of open project-related items
• Meet project task milestone and due dates
• Achieve positive customer satisfaction outcomes
• Work collaboratively with clients, team members, internal and external stakeholders to achieve desired project results
• Participate as SME on projects to facilitate rollout of new products, features and process improvements.

KNOWLEDGE, EXPERIENCE AND SKILLS

Education

• Post-secondary education or related business experience
• PCP certification (an asset) or fundamental NPI courses

Required:

• 3+ years of payroll experience or relative field
• Excellent client management, and interpersonal skills
• Proven Leadership skills, with the ability to lead by example, mentor, coach, and act as a positive role model for Team members, while remaining approachable, objective and resourceful
• Advanced experience with computer software applications including MS Word, Excel, and Outlook
• Ability to collaborate & work effectively within cross functional teams.
• Advanced experience of ADP's Workforce Management solutions.
• Skilled in organizing, scheduling, and leading effective meetings.
• Adept at multitasking, probing, analyzing, and solving problems.
• Attention to detail with strong follow-through.
• Excellent organizational, time management, and prioritization skills.

*Quebec candidates: While French is required for Quebec-based roles, use of the English language is also required due to the global nature of the business and the need to interact with ADP's headquarters and international sites.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Focus on your mental health and well-being. We take care of one another and offer support for your well-being... because healthy associates are happy ones.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
• Create. Innovate. Problem-solve. Shape the future of work with people you like.
• Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
• Go Global. With operations around the world, exciting new networking opportunities abound.
• Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

What are you waiting for? Apply today!
Jobs.adp.ca

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.