ADP are hiring for a Implemenation Consultant to join our growing Implemenation team!

If you have experience in onboarding clients/project management and preferably implementing Hogia please keep reading!

LOCATION: Östermalmstorg 1, 114 42 Stockholm, Sweden

Hybrid working - 3 days in office and 2 days from home

JOB PURPOSE:

Working directly with the client to set expectations on go live date and getting ready for implementation of Hogia. Gatekeeper for system set-up and keeping the client warm until resource is assigned.

RESPONSIBILITES:

• Works directly with clients remotely to agree delivery of contractual elements
• Work across projects of all levels of complexity including bespoke requirements
• Gate keeper of setting up systems
• Ensure all relevant reports are received from the client and validated before the project is assigned resource
• Works closely with the Allocation and Resourcing team to ensure effective use of resource
• Exercise judgement and provide guidance based on previous experience, practices, and precedents
• Acts as an interface with other departments
• Raising and handling escalation when required
• Address conflicts or problem situations as soon as possible by working directly with those involved
• Communicate to the wider teams consistently on updates for projects
• Contribute and participate in knowledge sharing and team development sessions
• Develop processes and procedures to meet the needs of the client and business

• A structured approach to managing workload and managing client expectations
• Networking skills making you a key point of contact for business users
• Ability to manage stakeholders and foster partnerships both internally and externally at different levels of the organisation
• Ability to maintain focus and work effectively to tight deadlines and multiple priorities
• Ability to manage 3rd party suppliers, driving them to deliver whilst maintaining a good relationships
• Analytical and problem-solving skills, with the ability to deal with numerous tasks simultaneously and with frequently changing priorities
• Excellent oral and written communication skills, particularly in completing relevant documentation
• Qualified vocational training/SALK/Further education or equivalent
• Good knowledge of pre-systems and Hogia salary plus/Flex HRM
• Project management
• Experience from other service profession/consultative work
• Microsoft 365, good skills in Excel
• Structured with good documentation habits
• Genuine interest in problem solving
• High integrity
• Taking responsibility, educational
• Proficient in speaking and writing Business English
• Proficient in speaking and writing Swedish
• GDPR

• Pension scheme
• Hybrid working
• Internal training - access to a variety of internal courses and programs to upskill and provide CPD
• 30 days holiday
• Employee Assistance Program

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of ten Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.