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Head of Personalization and User Engagement

AT ADP
ADP

Head of Personalization and User Engagement

Parsippany, NJ

ADP is hiring a Head of Personalization and User Engagement.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

  • Want to build a new business within a reputable company with a strong brand and capital?
  • Do you have expertise creating data-driven personalized offers to a B2C audience?
  • Like to generate interest in a new offering and translate that interest into revenue?

We are looking for a B2C growth-oriented business builder with a background in personalized offer curation, demand generation, and audience engagement. You will be part of a growing team that is building a set of new B2C offerings that leverage ADP's vast data set to provide unique value to workers.

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  • B2C Strategy: Lead consumer engagement strategy and personalization approach for emerging B2C initiatives
  • Personalization: Create data-driven personalization strategies to ensure that the right offers are shown to the right consumers at the right time to maximize revenue.
  • Communications strategy: Develop and execute a cross-channel integrated engagement strategy leveraging social, content marketing and partnerships. Paid channels may be added in the future.
  • Marketing technology: Define and implement marketing technology strategy to support the overall business strategy
  • Nudge and Nurture: Implement ongoing nudge and nurture campaigns to facilitate prospects through the marketing funnel

Above all, you will be data driven to support a hypothesis based, test and iterate approach.

REQUIRED QUALIFICATIONS

  • Education: Bachelor's degree (or equivalent in education and experience)
  • Experience: 10+ years of relevant experience including experience in personalization software, data-driven acquisition, mobile, social media.

PREFERRED QUALIFICATIONS:

  • Experience developing and executing offer based marketing strategies to a B2C audience
  • Strategic marketing thinker and doer who can generate and execute on great ideas. Extensive success delivering large-scale innovative digital solutions in a fast-paced dynamic environment, but also has strong attention to detail
  • Strong creative point of view with proven ability to inspire teams to deliver high-impact work on time, on budget and on brand.
  • Proven expertise in collaborating and influencing partners across the organization, to deliver best in class digital experiences that drive online sales
  • A high level of emotional intelligence, collaborative style, and solid judgment.
  • Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment with a strong bias for action. Excellent problem-solving skills. Comfort with uncertainty and ambiguity. Demonstrates professional maturity and intellectual curiosity.
  • Ability to execute as a sole contributor yet also influence and lead cross-functional teams

#LI-AF1

#LI-Exec

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

Client-provided location(s): Parsippany-Troy Hills, NJ, USA
Job ID: ADP-253646
Employment Type: Full Time